SOURCE: Riverbed Technology

January 15, 2008 08:00 ET

International Non-Profit Organization Selects Riverbed to Double Its Network Performance Without Increasing Costs

Riverbed's User-Friendly Steelhead® Appliances Enable Family Health International to Easily and Quickly Reduce Latency on Its Network

SAN FRANCISCO, CA--(Marketwire - January 15, 2008) - Riverbed Technology, Inc. (NASDAQ: RVBD), the technology and market leader in wide-area data services (WDS), today announced that Family Health International (FHI) has selected and successfully deployed Riverbed's Steelhead® WDS appliances. FHI deployed Riverbed's appliances in offices throughout the world to optimize the performance of applications between remote sites, make better use of its bandwidth, and to significantly improve its employee efficiency and overall productivity.

Formed in 1971, FHI is among the largest and most established nonprofit organizations active in international public health with a mission to improve lives worldwide through research, education, and services in family health. FHI manages research and field activities in more than seventy countries to meet the public health needs of some of the world's most vulnerable people. The organization works with a wide variety of partners including governmental and nongovernmental organizations, private foundations, research institutions, community groups, and the private sector.

As the Chief Information Officer at FHI, Mark Dronzek is responsible for delivering information technology services and infrastructure on a global basis, including to all 40 of FHI's country offices. With approximately two-thirds of its nearly 1,800 employees located in developing countries, FHI currently uses in-country ISPs for its wide-area network (WAN), which in reality is a collection of autonomous sites. Availability and quality of service varies from country to country, which made interactions between international offices challenging and required excessive amounts of time to download email and documents from other office locations, if they downloaded at all. Dronzek needed to find a way to cost-effectively speed access to data and applications in order to increase the organization's efficiency and ability to collaborate.

FHI's Director of IT International Operations, Mark McCullough, and Dronzek began to design and build an organizational wide area network (WAN) for FHI, starting by implementing very small aperture terminals (VSATs) for satellite access from Country Offices. They are also consolidating each country's Exchange email application into a single, global instance while simultaneously expanding Active Directory globally. In parallel, they evaluated several alternatives for WAN optimization, including wide-area augmentation system (WAAS) products from Cisco, Packeteer, and Juniper. Cisco was a natural choice for FHI since it is a Cisco partner, but FHI encountered challenges based on installation and functionality that caused it to halt that evaluation.

While looking into alternative solutions, FHI came across Riverbed's technical white papers highlighting performance benchmarks. The documents so impressed FHI that the company tested Riverbed's solution in its corporate headquarters to simulate a high latency environment over VSATs. In less than 30 minutes, FHI was able to set up two evaluation boxes. "We were amazed by the results," said Dronzek. "The tests we conducted gave us even better performance results than what was published in the white papers. As soon as we saw how user-friendly the deployment was and how impressive the test results were, we knew Riverbed was the solution for us."

After the initial Riverbed implementation was completed, FHI was able to more than effectively double its bandwidth at the site without increasing its bandwidth costs. To date, FHI has six Riverbed Steelhead® WDS appliances deployed at sites worldwide. Even though FHI has U.S.-based IT staff trained to install the appliances, the product is so easy to deploy that sometimes the IT department just talks overseas IT employees through the installation over the phone.

FHI is in the process of rolling out a web-based timesheet system and a global financial application to manage all of its accounting and project awards and expects to deploy additional Riverbed Steelhead appliances at each primary country site that will access these global applications. FHI is also exploring the Steelhead Mobile software for applicability to highly mobile users in the field.

About Family Health International (FHI)

Family Health International is dedicated to improving lives, knowledge, and understanding worldwide through a diversified program of research, education, and services in family health. Since 1971, FHI has worked with national governments and local communities throughout the developing world to meet the public health needs of some of the world's most vulnerable people, supporting lasting improvements in the health of individuals and their families.

Steelhead Products

Riverbed's WDS solutions enable organizations of all sizes to overcome a host of severe problems, including poor application performance and insufficient bandwidth at remote sites. By speeding the performance of applications between data centers, remote offices and mobile workers by five to 50 times and in some cases up to 100 times, Riverbed's award-winning Steelhead WDS products enable companies to consolidate IT, improve backup and replication processes to ensure data integrity, and improve staff productivity and collaboration. Steelhead products have been deployed in organizations ranging from the world's largest corporations with offices around the globe to small companies with a couple of sites that are just miles apart. To learn more, view Riverbed's demo:

Forward-Looking Statements

This press release contains forward-looking statements, including statements relating to potential additional deployments of Riverbed's products and services, statements relating to use of Steelhead Mobile software, statements relating to improved performance from the use of Riverbed's products and services, and statements relating to Riverbed's ability to meet the needs of distributed organizations. These forward-looking statements involve risks and uncertainties, as well as assumptions that, if they do not fully materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include our ability to react to trends and challenges in our business and the markets in which we operate; our ability to anticipate market needs or develop new or enhanced products to meet those needs; the adoption rate of our products; our ability to establish and maintain successful relationships with our distribution partners; our ability to compete in our industry; fluctuations in demand, sales cycles and prices for our products and services; shortages or price fluctuations in our supply chain; our ability to protect our intellectual property rights; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our documents filed with or furnished to the Securities and Exchange Commission. More information about these and other risks that may impact Riverbed's business are set forth in our Form 10-Q filed with the SEC on October 25, 2007. All forward-looking statements in this press release are based on information available to us as of the date hereof, and we assume no obligation to update these forward-looking statements. Any future product, feature or related specification that may be referenced in this release are for information purposes only and are not commitments to deliver any technology or enhancement. Riverbed reserves the right to modify future product plans at any time.

About Riverbed

Riverbed Technology is the technology and market leader in wide-area data services (WDS) solutions for companies worldwide. By enabling application performance over the wide area network (WAN) that is orders of magnitude faster than what users experience today, Riverbed is changing the way people work, and enabling a distributed workforce that can collaborate as if they were local. Additional information about Riverbed (NASDAQ: RVBD) is available at

Riverbed Technology, Riverbed, Steelhead, RiOS, Interceptor, and the Riverbed logo are trademarks or registered trademarks of Riverbed Technology, Inc. All other trademarks used or mentioned herein belong to their respective owners.

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