SOURCE: Kaon Interactive

Kaon Interactive

December 08, 2009 08:47 ET

Kaon Technology Brings Live Experts Into Remote Interactive Customer Experiences

With Kaon v-Connect Pro™ Companies Put Experts in Front of Prospects Virtually, Enhancing Customer Experiences, Knowledge and Eliminating Expert Travel Costs

MAYNARD, MA--(Marketwire - December 8, 2009) - As companies look to deliver a more engaging and informative customer experience and reduce costs, Kaon Interactive, Inc., creators of 3D interactive sales and marketing solutions that bring products to life, today introduced the Kaon v-Connect Pro™. Instead of sending company experts around the world to participate in sales presentations at briefing centers, trade shows, offsite meetings, etc., the Kaon v-Connect Pro allows them to engage with customers anytime and anywhere -- via a live audio/video feed -- on the Kaon v-OSK®, a high-definition touch screen appliance.

With the touch of a button, the Kaon v-Connect Pro brings a live expert from anywhere in the world into a collaborative audio/video session on the Kaon v-OSK. Unlike any other solution today, both the expert and prospect share, in real time, complete control of the Kaon application and its tightly integrated, cohesive product and solutions stories consisting of 3D virtual product demonstrations, interactive flow diagrams, videos, data sheets, slide presentations and more. The Kaon v-Connect Pro also features a virtual, interactive whiteboard that allows participants to spontaneously illustrate a particular solution or architecture, collaborating exactly as if they were in a conference room together.

Companies spend a large amount of money sending key personnel to offsite meetings, incurring costs that are now material to sales and marketing budgets. The Kaon v-Connect Pro increases organizational flexibility, making highly sought-after experts accessible to a greater number of prospects. Company experts can now deliver key solutions and product demonstrations to prospects around the globe, instead of spending several days traveling to-and-from a single meeting, saving not only in direct costs of flights, hotels, and other expenses, but also their extremely valuable time.

Key benefits of the Kaon v-Connect Pro include:

--  Real-time interactive dialog with experts via touch screen tools and
    audio/video
--  Greater availably of sought-after experts
--  Eliminate expert travel expenses and time away from the office
--  Eco-friendly
--  Requires only a web browser connection
    

"The addition of the Kaon v-Connect Pro to the Kaon platform seamlessly bridges the physical gap between prospects and knowledge experts," said Gavin Finn, CEO of Kaon Interactive. "Now, experts can answer crucial customer questions instantly, helping prospects make more informed buying decisions in a timely manner."

About Kaon Interactive

Kaon Interactive, Inc. creates visually compelling, interactive sales and marketing solutions that bring products to life. Kaon's 3D realism enables product manufacturers, distributors and retailers to deliver a rich, engaging customer experience by combining compelling product interactivity with relevant product information and messaging, resulting in an experience that is closest to an 'in-store' encounter, increasing the likelihood to purchase.

Founded in 1996, Kaon is dedicated to helping companies improve their marketing and sales effectiveness by clearly differentiating and communicating product offerings, shortening the buying cycle, reducing marketing and printing costs, and enhancing the knowledge of customers, sales teams and channels. Kaon has deployed more than 1,000 interactive applications to a wide variety of Fortune 500 companies.

Kaon is privately held, with corporate headquarters in Maynard, Massachusetts and a West Coast sales and service office in San Diego, California and a Central sales and service office in Austin, Texas. To 'experience' a demo and learn more about Kaon, visit www.kaon.com.

Contact Information

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    Darlene Hollywood
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    Heidi Boie
    Darlene Hollywood Public Relations
    508-846-5307
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