SOURCE: Westbrook Technologies Incorporated

Westbrook Technologies Incorporated

August 17, 2010 09:15 ET

Kentucky Community Hospital Works Cost-Saving Wonders With Westbrook Fortis

Marshall County Hospital Uses Document Management Software to Speed Administrative Processes

BRANFORD, CT--(Marketwire - August 17, 2010) - Westbrook Technologies, developer of Fortis™ and FortisBlue™ enterprise document management (EDM) software, today announced that Marshall County Hospital has implemented Fortis to cut costs with speedier accounts payable and billing processes, easier collaboration between departments, and less paper storage space.

"When I started looking at which document management system would be the best fit for us, the main goal was to save space and promote better overall organization in our new facility, which opened in March of 2009," said Patrick Waters, director of Information Technology for Marshall County Hospital. "Previously, we had filing cabinets everywhere full of paper requiring time consuming search for patient documents.

"We started first using Fortis in our accounts payable and billing departments," Waters continued. "Staff now scan documents to easily track and retrieve invoices and purchase orders. We also use it to archive and reconcile bank statements, and for year-end reporting." The hospital's business office also stores Explanation of Benefits (EOB) forms. They can now retrieve and view everything they need quickly when patients have questions saving time and providing superior customer service.

KeeFORCE, a systems integrator based in Paducah, KY, implemented the software. "KeeFORCE has been great," said Waters. "They were able to ask the right questions to make sure the initial set up was done correctly. With other systems we looked at, you got a generic set of document types and databases, and you were stuck with them. Fortis was easy to customize to meet the hospital's specific needs."

Waters estimates that it took less than two months from their first meeting with KeeFORCE to employee training on the system.

Marshall County Hospital also uses Fortis in the admissions department to scan in driver's licenses, insurance cards and doctor's orders. Fortis is integrated with CPSI, the hospital's Health Information System, which accesses patient data from Fortis, eliminating duplicate data entry. The hospital plans to roll out Fortis to their lab, radiology and respiratory departments to give them access to doctors' orders online. The hospital will also start scanning in employee records and contracts as well as documents related to physician credentialing.

Fortis has helped with HIPAA compliance since the system defines who can access each document type and exactly what is stored in the system. "We have been very selective about who has access to confidential information," Waters noted. The Fortis Audit Trail automatically records these activities adding a further layer of accountability.

"Community hospitals are on the front line when it comes to healthcare delivery," said Einar Haukeland, president and CEO of Westbrook. "With Fortis, hospitals and other healthcare organizations can expedite administrative functions and reduce storage space. These cost savings and business process improvements can directly correlate with better patient care."

About Marshall County Hospital
Marshall County Hospital is located in Benton, Kentucky. A staff of 25 physicians offers professional medical care and approximately 250 employees staff the Marshall County Hospital and Ambulance Service. The mission of Marshall County Hospital is to provide primary and certain specialty services with high quality care, concern, dedication and value in a cost-effective manner. Since 1964, the hospital has been dedicated to the improvement of facility, services and programs that meet the needs of our community while maintaining a standard of excellence in a friendly atmosphere.

About Westbrook Technologies
Westbrook Technologies provides document management software to businesses of all sizes, from departmental to enterprise-wide implementations, and across every vertical market. The Company is the developer of Fortis document management software, in use at thousands of customer sites worldwide, to capture, index, store and retrieve critical information from anywhere -- instantly and securely. Its new FortisBlue product line is a Web-based, Rich Internet Application product easily accessible from most Internet browsers. For more information, call (203) 483-6666 or visit

About KeeFORCE
KeeFORCE, a Westbrook Technologies Partner, is a service-oriented technology company dedicated to identifying and providing technology solutions that promote efficiency in the workplace while satisfying the unique needs of each client they serve. Established in 1998, KeeFORCE has built a reputation built upon a foundation of customer satisfaction as a result of its commitment to providing high quality technical service with enthusiasm and integrity. Learn more at

Contact Information

  • Contact:
    Joan Honig
    Product Marketing Manager
    Email Contact
    203-483-6666. ext. 679