SOURCE: Kinetic Data

November 01, 2007 16:12 ET

Kinetic Data to Showcase at 2007 BMC User World Event New Downloadable Version of the Only "Built on BMC Remedy" Enterprise Feedback Management Software

New Three-Time Use Version of Kinetic Survey Includes Online Support and Offers All Features of Enterprise-Level EFM Product at an Entry-Level Price

VANCOUVER, BC--(Marketwire - November 1, 2007) - Kinetic Data (, the leading provider of third-party business service management (BSM) tools for the BMC Remedy Action Request System (ARS) platform, announced today it is launching a new, downloadable version of its flagship product -- Kinetic Survey -- at the 2007 BMC User World event in Vancouver, taking place Oct. 31-Nov. 2. Kinetic Data is located in booth #9 on the exhibit floor.

Kinetic Survey is the only full-featured Enterprise Feedback Management (EFM) system that runs natively in the BMC Remedy environment. Kinetic Survey Lite is a fully functional version of Kinetic Survey and includes the following product features, as well as web-based support:

-- Automated, centralized control of all surveys

-- Actionable feedback and security rules applied throughout the entire survey process

-- Ability to add images to surveys, incorporating consistent branding

-- Drag-and-drop WYSIWYG editing tools

-- Support for multiple answer types, conditional branching and default values

-- Call-scripting capabilities

-- Reporting capabilities

-- Integration to third-party applications

-- Many more

The "Lite" version of Kinetic Survey differs from the enterprise version in that users download a limited-use license which allows them to create up to three surveys. Licenses cost $1,000.00 U.S.D. each and do not expire. Kinetic Survey Lite is available for purchase at the BMC User World event and is offered at special promotional pricing for show attendees.

"Companies scrutinize enterprise-level software purchases very carefully," stated John Sundberg, president of Kinetic Data. "Our new limited-use version of Kinetic Survey lets them use the software for a modest price. If they like it, and we're convinced they will, then we expect they'll be comfortable investing in our full-use version of Kinetic Survey."

All Kinetic Data products are built natively on the BMC Remedy platform and help companies extend the platform beyond traditional IT department boundaries to include users across the enterprise. Kinetic Data's Partner Program, introduced in 2007, continues to gain national recognition by leading BMC resellers and systems integrators. Recent new partners include Maryville Technologies, Rapid Technologies, IT Prophets and Meritide, Inc.

About Kinetic Data, Inc.

Kinetic Data is one of the largest and most experienced third-party BMC Remedy software companies in the world. As the only company exclusively focused on developing BSM and service delivery management (SDM) software tools specifically for BMC Remedy, Kinetic Data offers the most extensive portfolio of third-party, "built on BMC Remedy" packaged BSM applications available. A BMC Remedy Technology Alliance Partner since 1999, Kinetic Data has helped nearly 100 Fortune 500 and government customers -- including General Mills, Avon, Intel, 3M and the U.S. Department of Transportation -- implement BMC Remedy products aligned with ITIL best practices. The company serves customers out of its headquarters in St. Paul, Minn., and offices in Sydney, Australia. For more information, go to

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