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Longtime ClairMail Customer BB&T Receives Mobile Banking Accolades From Two Leading Industry Analyst Firms
BB&T Corporation Receives Top Mobile Banking Grade From ABI Research and Silver Ranking in the Javelin Mobile Banking Scorecard
| Source: ClairMail, Inc.
NOVATO, CA--(Marketwire - October 29, 2009) - ClairMail,
Inc., the leader in proactive mobile banking and payment solutions,
today announced that customer BB&T
Corporation (NYSE : BBT ) received high marks for its mobile banking
offering in recent reports by leading industry analyst firms ABI Research and Javelin Strategy and Research.
BB&T, which is among the nation's top 10 largest banks, was awarded the top
"A" grade in the Mobile Banking: U.S. Banks Report Card from ABI Research,
issued in September 2009, and was also named a Silver category winner in
Javelin Strategy and Research's 2009 Mobile Banking Scorecard published
October 2009.
The ABI Research
Mobile Banking: U.S. Banks Report Card evaluated 29 U.S. banks based on
reach, breadth of services offered, security and discoverability to
determine the industry leaders. BB&T's mobile banking operations were rated
as "exceptional" based on the research criteria.
Javelin Strategy and Research's Mobile Banking Scorecard ranked 20 of the
nation's 40 largest banks on their consumer mobile banking offerings based
on three criteria: Features, Access and Marketing. BB&T was ranked and
awarded Silver status for its overall results. It scored 100 percent in
the Marketing category for promoting mobile banking. Further, in the
Features category BB&T was recognized for its performance in addressing
security concerns with customers.
To learn more about the results of Javelin Strategy and Research's 2009
Mobile Baking Scorecard, please join the free Webinar hosted by Javelin
Research and ClairMail on November 17, 2009 at 10:00AM PST/1:00PM EST. To
register for the Webinar entitled, "2009 Mobile Banking Scorecard Results:
Key Requirements to Optimize Mobile Adoption and Usage," click here:
https://www1.gotomeeting.com/register/371512112.
"BB&T has always been committed to providing the perfect client experience
for banking and financial management. Our mobile banking services are a
shining example of our ability to deliver on that commitment," said Sumit
Deshpande, Product Group Manager of Mobile and Messaging Services at BB&T.
"We selected ClairMail as a strategic partner for our mobile banking
initiatives because its comprehensive platform enabled us to provide our
clients with an easy-to-use solution today, and laid the foundation to
extend our mobile services in the future. We're pleased to be recognized as
a leader in mobile banking and will continue to extend our offerings to
serve our clients and set the standard for the industry."
ClairMail has partnered with BB&T since October 2007 to implement a mobile
banking and alerts platform, enabling BB&T to provide its clients with
proactive, interactive and immediate access to their accounts from
virtually any mobile device in order to have greater control over their
finances.
"We congratulate BB&T on its mobile banking recognition. The analyst
research demonstrates that simply offering mobile banking services is not
enough and does not guarantee a successful initiative," said Pete Daffern,
CEO of ClairMail. "In order to deliver on the promise of mobile, banks need
to be thinking about best practices for adoption and usability that help
drive the growth of this banking channel across lines of business to reach
100 percent of their customer base."
The ClairMail mobile banking solution processes millions of transactions
per month for its customers across retail banks, credit unions and card
service companies, and has experienced accelerating growth over the past
year. ClairMail provides consumers easy access to their accounts via
multiple modes, including SMS, mobile web and client application.
Consumers can perform a variety of activities including check account
balances, transfer funds and view transaction history. They can also sign
up to receive personalized alerts and define their preferences for alert
triggers (low-balance thresholds or event occurrences that activate alerts)
and frequency.
About ClairMail
ClairMail is the leading provider of mobile solutions for banking, payment
and card services. ClairMail provides a technology platform designed to
help financial institutions realize the strategic potential of mobile
banking, driving new levels of customer trust and loyalty, facilitating
cross-sell opportunities and enabling near term, measurable cost savings.
Financial institutions of all sizes now have an opportunity to reach 100
percent of their customer base and proactively deliver personalized content
through multi-level alerting and triple-play convergence capabilities via a
central customer interface. ClairMail's platform also offers multi-channel
enrollment options to maximize mobile adoption and ROI, regardless of
mobile device, carrier or back-end financial system. Founded in 2004,
ClairMail is headquartered in Novato, Calif. For more information call
(415) 884-7270 or visit www.clairmail.com.