SOURCE: MetaSwitch

November 20, 2007 11:03 ET

MetaSwitch Adds NOC Management to Its Professional Services Tool Kit

Collaboration With Network Insight Provides Turnkey NOC Management Service to Growth-Oriented Service Providers

ALAMEDA, CA--(Marketwire - November 20, 2007) - MetaSwitch, a leading industry vendor of softswitch and applications solutions, today announced it has partnered with Network Insight to provide an outsourced network operations center (NOC) management function for service providers seeking competitive advantage from streamlined operations and professional 24x7 customer support. This new service, branded as OmniPulse, will be offered through MetaSwitch's professional service organization and enables MetaSwitch customers to elect to offload this resource-consuming function to a reliable, trusted third party.

The OmniPulse service provides a comprehensive network view, and swift, effective control of all elements in both traditional and digital networks. As an outsourced service, it avoids the significant capital, training and staff expenses associated with building an in-house network operations team. The managed solution encompasses network monitoring, reporting, escalation, break/fix and alerts. The service will monitor and proactively maintain a consistent level of network service and availability in MetaSwitch-powered infrastructure and applications.

"It's imperative that we have a complete view of our network, as well as the ability to quickly and efficiently resolve issues, to enable us to continue to focus on bringing new, innovative services to our customers," said Dror Mei-Tal, chief executive officer of Global Telecom Brokers (GTB), the oldest full-service telecommunications provider headquartered in Maryland. "But, as a competitive carrier, we need a program that doesn't require extensive resources and around-the-clock staffing. Having a trusted partner managing our NOC provides us with the knowledge, tools and peace of mind to continue building our business and take full advantage of our MetaSwitch-powered network."

"NOC management service enables customers like GTB to leverage a highly trained, managed resource to streamline a critical network management function," said Paul Drew, vice president of professional services for MetaSwitch. "As carriers grow their businesses based on the introduction of compelling IP services, the scope and complexity of the infrastructure increases. Our partnership with Network Insight provides a cost effective option that our customers can rely on to ensure voice services are managed, maintained and delivered."

"What we have learned over the years is that service providers are looking for more than just 'break/fix' activities," said Chris Pond, Network Insight president and chief executive officer. "Our partnership with MetaSwitch means we can proactively manage carriers' legacy and next-generation networks to head off network issues before they impact the end-user, enabling the carriers to focus on delivering innovative services that attract and retain customers."

About MetaSwitch

MetaSwitch is an industry-leading vendor of switching and applications solutions for both packet and circuit-switched networks. Its widely deployed core session control and media/signaling gateway products support a full range of Class 4/5 capabilities, while its MetaSphere service delivery platform and applications suite enables a broad set of hosted IP communications services. Customers include many of the world's leading operators of wireline, wireless and cable networks, with deployments that scale to millions of subscribers. For more information, please visit www.metaswitch.com.

About Network Insight

Founded in 1998, San Diego-based Network Insight, LLC is a leader in high-availability IP network infrastructure consulting, operations consulting and managed services for service providers. With a history of years of successful IP networking projects and a 24/7/365, carrier-grade NOC and proprietary customer web portal offering real-time status and reporting, our service provider clients experience significant cost savings and increased revenue with streamlined designs and processes and new services for end users. For more information on Network Insight, visit our web site at www.networkinsight.com.

Data Connection and MetaSwitch are trademarks of Data Connection Limited and Data Connection Corporation. Brands and products referenced herein are the trademarks or registered trademarks of their respective holders. Copyright © 2007 Data Connection Limited

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