Method123 Ltd

Method123 Ltd

July 27, 2009 09:15 ET

Method123 Ltd: Ensuring Customer Acceptance on Projects

LA HABRA, CALIFORNIA--(Marketwire - July 27, 2009) -

Customer acceptance on projects is essential according to Method123 Ltd, leaders in online Project Management Templates.

Making sure the customer is completely happy is imperative says Jason Westland, CEO of Method123 Ltd online project management solutions.

"Projects always have customers whether they're internal or external - the project has been initiated to deliver a solution for them," he says. "And because of this they need to have a thorough understanding of what is being done and what is going to be delivered to them."

"The customer needs to buy in to the process and the deliverables. Creating an acceptance plan and getting the customer to agree to it early can prevent any disagreement later on or changes during the project."

"Gaining customer acceptance during the planning phase is a sure sign that the project deliverables will meet the customer's expectations." says Westland.

An acceptance plan Project Management Template, sometimes referred to as an acceptance test plan is an agreement between the project manager and the customer that lists all of the deliverables, acceptance tasks activities, criteria and standards to be met, and plan for completion. It also includes a schedule of acceptance tasks that are required to ensure the customers is satisfied with what has been produced and to get their final approval once the project deliverables have been completed.

Creating an Acceptance Plan will boost your chances of success as you will produce deliverables which meet your customer's requirements says Westland.

"If the customer needs to approve anything then you need to confirm what actions will be taken upfront," he says.

"It will definitely save time and hassle at the end as the acceptance test actions will have already been agreed by the customer."

The acceptance plan is part of the planning stage of the project life cycle which is undertaken prior to project execution. The acceptance plan is part of the comprehensive project management template offering or Project Management Kit from Method123. The kit includes all of the project management tools and templates needed to successfully deliver projects. It comprises hints and tips, real-life examples, charts and tables that cover every activity in the project lifecycle from initiation to planning, to execution, to closure.

Method123's online project management solutions also include Project Management Methodologies and Project Planning Software, which combined with the template package, present a unique and compelling offering to project managers around the world.

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