SOURCE: Mitchell International

Mitchell International

November 09, 2009 08:00 ET

Mitchell International Unveils New Technology Enhancements to SmartAdvisor™

Upgrade to .NET Framework and New Custom Report Builder Feature Gives Carriers Ability to Achieve Greater Operational Efficiencies

SAN DIEGO, CA--(Marketwire - November 9, 2009) - Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced that SmartAdvisor™ will upgrade to the latest Microsoft® development framework, .NET 3.5. In addition, SmartAdvisor will introduce Custom Report Rebuilder, a new functionality in the SmartReports™ portfolio to allow end-users to design, run and distribute their own custom reports. These technology enhancements will be available in December 2009. SmartAdvisor is a leading medical claim cost containment solution that helps workers' compensation claims payers evaluate and settle their claims faster and more accurately.

Mitchell's continued focus on product innovation and investment in reliable and scalable infrastructure are integral to the company's commitment to being the industry's technology leader. SmartAdvisor's move to the .NET 3.5 framework enables customers to be better positioned for more streamlined implementation and integration to other internal and external systems without any change to the user experience.

"The workers' compensation market has been hit hard in recent years by falling premiums and profitability," noted Nina Smith, Senior Vice President and General Manager, Mitchell SmartAdvisor Solutions. "A more flexible and responsive medical claims system made possible by the .NET architecture will allow carriers to deploy the cost containment programs and strategies they need within an industry standard technology framework."

In addition to SmartReports' popular offering of the standard report package and powerful ad hoc analysis tool, the Custom Report Builder is similarly intended to create operational efficiencies. By building on SmartAdvisor's industry-leading reporting capabilities that place the ability to analyze performance in the payers' hands, SmartReports automates custom report design with easy to use drag and drop functionality that produces reports in any format.

"Custom Reports offers a higher level of data analysis as well as vastly improved report turn-around times, giving our customers invaluable insight into performance," said Ken Mihara, Vice President of Product Delivery, Mitchell SmartAdvisor Solutions. "In challenging times, the workers' compensation industry needs to leverage data analytics to gain visibility into emerging trends and performance drivers that will allow them to put process improvements into place immediately. SmartReports' reporting tools, coupled with flexible workflow and a robust business rules engine, allow clients to better analyze business trends and immediately put into place workflow or program changes designed to deliver greater operational efficiencies -- on their own -- without the need for additional support from the software supplier."

SmartAdvisor is a comprehensive bill review solution for workers' compensation that leads the industry in its unique combination of performance software, client services, and best-in-class partnerships. SmartAdvisor's unique capabilities include customizable workflow modeling, Capstone® business decision rules engine, SmartReports data analytics and reporting tools, Claims Examiner Portal for fast, secured, real-time access to bill data, and a proven technology platform that delivers on average 50-70% straight-through processing for improved efficiencies and lower costs.

Please contact Mitchell SmartAdvisor Solutions for more information and to schedule a demo of SmartAdvisor at or call us at 1-800-421-6705. Visit us as well at Booth #111 at the National Workers' Compensation and Disability Expo being held from November 18-20 at McCormick Place in Chicago, IL.

About Mitchell International, Inc.

Mitchell International ( is a leading provider of information and workflow solutions to the Property & Casualty Insurance Claims and Automotive Collision Repair industries. The company's comprehensive solution portfolio streamlines the entire auto physical damage, bodily injury and workers' compensation claims processes. Mitchell enables millions of electronic transactions between more than 30,000 business partners each month to enhance partner productivity, profitability, and customer satisfaction.