SOURCE: Mitchell International

October 25, 2007 09:17 ET

Mitchell Releases ABS™ Enterprise 7.2 and Announces ABS™ 8.1 Debut at NACE 2007

New Releases Offer Enhanced Features and Improved Functionality to Meet the Needs of the Collision Repair Market

SAN DIEGO, CA--(Marketwire - October 25, 2007) - Mitchell International, a leading provider of information, workflow, and performance management solutions to the automotive insurance claims and collision repair industries, today announced the latest release of its industry-leading shop management systems -- ABS™ Enterprise 7.2 and ABS™ 8.1. While the latest ABS Enterprise release is currently available to both new and existing customers, ABS 8.1 will make its debut at the upcoming International Autobody Congress & Exposition (NACE). Along with the debut of the previously announced French version of ABS, Mitchell's suite of ABS products now represents one of the most comprehensive portfolios of shop management systems in the industry.

"We are excited about releasing the latest versions of our shop management systems as there are many new features which will delight out customers," said Marc Brungger, Mitchell International's Executive Vice-President of Auto Physical Damage. "We understand that we need to keep listening to our customers because they ultimately play the most critical role in helping us define the solutions we deliver to the marketplace and what will be most valuable in helping them to be as successful as possible."

Some of the valuable new time-saving features within ABS 8.1 include:

--  The enhanced customer payment module (CPM) that not only interfaces
    with BusinessWorks or Quickbooks, which helps save countless hours and
    avoids re-keying errors, but it also showcases a new graphical user
    interface and improved reporting functionality.
--  The return of keyboard hotkeys, which also save time by quickly
    providing access to features and tools like individual menu selections.
--  New mail-merge features that help streamline the process of adding
    certain customized documents to any document set and allowing letters to
    have access to new merge fields including RO#, VIN, Miles In, Miles Out,

Advanced features within ABS Enterprise 7.2 include:

--  Real time job costing and enhanced reporting, which allows shops with
    hourly employees like technicians to save time during the production
    process and provides business managers with reports to monitor their shop's
--  An internal employee calendar that provides improved efficiency in
    areas like estimate scheduling.
--  A brand-new call center module, which facilitates efficient load-
    leveling across all of a user's store locations by applying variables like
    available hours, number of repairs in process, and WIP at each location to
    efficiently route customers.

ABS 8.1 and ABS Enterprise 7.2 automate routine operations like job-costing, parts-management, and scheduling, and generate more than 100 detailed productivity and profitability reports, giving owners and managers the information they need to make smart business decisions. ABS Enterprise is a web-based management system, built especially for multi-location shops or those seeking an online solution. ABS and ABS Enterprise are recognized as industry leaders and together represent some of the fastest growing management systems in the marketplace today.

Mitchell invites collision repairers who want to learn how to outperform their competitors to visit the Mitchell Business Management Booth at NACE and see how ABS 8.1 or ABS Enterprise 7.2 can help their shops be even more successful.

About Mitchell International, Inc.

Mitchell International ( is a leading provider of information, workflow, and performance management solutions to the automotive insurance claims industry, serving carriers, collision repair facilities, and other commercial participants in the physical damage and auto-related medical claims markets. Mitchell facilitates millions of electronic transactions between more than 16,000 business partners each month to enhance their productivity, profitability, and customer satisfaction levels.

Contact Information

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    Jennifer Forman
    Sr. Director, Marketing
    800-238-9111 x6585
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    Kam Hashim
    Boston Communications
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