SOURCE: Mitchell International

Mitchell International

April 13, 2010 08:00 ET

Mitchell Releases Industry's Most Comprehensive Total Loss Vehicle Configuration Solution

WorkCenter™ Total Loss 4.0 Includes Enhanced Vehicle Equipment Descriptions in Readily Accepted Manufacturer's Terminology

SAN DIEGO, CA--(Marketwire - April 13, 2010) - Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced the release of WorkCenter™ Total Loss 4.0, the latest version of the industry's most accurate, trusted and verifiable total loss vehicle valuation solution developed in conjunction with customer satisfaction and vehicle pricing expert J.D. Power and Associates.

As a part of its advanced feature set, WorkCenter Total Loss 4.0 presents detailed vehicle equipment data much like that contained in a build sheet and in the same "window sticker" terminology used by the manufacturers themselves. Sourced through R. L. Polk & Co., the premier provider of automotive information and marketing solutions, the detailed descriptions of options and packages are displayed on the Mitchell comparable vehicle and N.A.D.A.® vehicle valuation reports. Supplying an easily understood, readily accepted description of vehicle equipment allows carriers to assure policyholders that all the equipment on their total loss vehicle was taken into account for the valuation. This results in increased customer satisfaction along with improved first call settlement rates for insurance carriers.

Jesse Herrera, Senior Vice President, Product Management and Marketing for Mitchell International, said, "With the addition of vehicle equipment option package data, we believe WorkCenter Total Loss 4.0 is now the industry's most comprehensive vehicle configuration offering, underscoring Mitchell's commitment to vastly improving often hotly contested and opaque claims settlements involving vehicle equipment and option packages. This advancement also further streamlines the total loss valuation process by making the most up to date, accurate and trusted vehicle valuation data instantly available to consumers, estimators and insurers."

In addition, WorkCenter Total Loss 4.0 will ease the job of the estimator because all of the manufacturer standard equipment will display automatically via Vehicle Identification Number (VIN) decode. The estimator will only need to review and select vehicle packages and optional equipment, improving accuracy and reducing cycle time.

WorkCenter Total Loss is a statistically-driven, fully automated single solution that can optimize the total loss claims settlement process and fully support the highest customer satisfaction initiatives. The solution combines Mitchell's superior claims processing solutions with J.D. Power and Associates' data analysis and superior pricing capabilities, resulting in an intuitive and powerful methodology for insurance carriers. It is available via the web or as a stand-alone, desktop application. For more information, please visit www.mitchell.com.

About Mitchell International, Inc.
Mitchell International (www.mitchell.com) is a leading provider of information and workflow solutions to the Property & Casualty claims and Automotive Collision Repair industries. The company's comprehensive solution portfolio streamlines the entire auto physical damage, bodily injury and workers' compensation claims processes. Mitchell enables millions of electronic transactions between more than 30,000 business partners each month to enhance partner productivity, profitability, and customer satisfaction.