SOURCE: Mitchell International

August 22, 2005 07:00 ET

Mitchell's Solution Portfolio Now Includes Advanced Scheduling Tool

SAN DIEGO, CA -- (MARKET WIRE) -- August 22, 2005 -- Mitchell International, Inc., a leading provider of information and workflow solutions to the automotive insurance claims and collision repair industries, today announced an exclusive partnership with Collision Resources, Inc. to distribute and integrate its CR Auto Scheduler® program with Mitchell's UltraMate® estimating and ABS® business management software. CR Auto Scheduler uses a patent-pending technology that monitors shop capacity and resource utilization and uses advanced logic to schedule repairs more efficiently, resulting in reduced cycle time, increased daily production, and higher customer satisfaction. This latest addition to Mitchell's solution portfolio provides shops with an easy-to-use tool to help them schedule repairs more efficiently, and will ultimately help them drive more value from their estimating system and/or ABS.

Many shops struggle with the in-on-Monday, out-on-Friday rush, resulting in less-than-optimal utilization of the shop's resources. Unused capacity means unnecessary overhead, resulting in higher stress levels and longer cycle times. CR Auto Scheduler takes a shop's actual capacity into account, considering the amount of work already scheduled, calculating and adjusting hours to accurately represent the true size of the job, and adjusting for holidays, vacations, or other variations, to produce multiple scheduling options. A multi-location version, CR Auto Scheduler ME, is also available, enabling managers to view scheduled repairs, assign jobs, and review the workload across all locations.

More than a scheduling tool, CR Auto Scheduler learns from past jobs and applies that knowledge when scheduling future repairs. This unique learning ability enables the program to discover the most efficient route jobs can take through your shop -- from start to finish. Its load-leveling capability weighs your shop's pending workload against any unused capacity to make recommendations that will help you make the most of your resources, repairing cars with maximum efficiency.

"The Collision Repair Market continues to become more competitive, and with a reduction in the number of claims in the industry, collision repair facilities are looking for tools to maximize the repairs that come into their shop," said Marc Brungger, Vice President -- Collision Sales at Mitchell. "By utilizing this scheduling tool, shops are able to ensure each job takes the most profitable and efficient route, producing higher profits and lowering operational costs."

Collision Repair Shops that have put the CR Auto Scheduler program to work in their shops have experienced significant returns on their investment:

--  Cycle time was decreased an average of 26%, or 2 days.
--  Booked hours per RO per day increased an average of 31%.
--  The number of vehicles tied up over the weekend reduced by 33%.
"CR Auto Scheduler is the best thing that's happened to our business to make scheduling easier to manage," said Amy Wilmers at Advance Tec Body Repair of Houghton, MI. "It makes everything run smoother from production to delivery, because everything in the collision repair process is impacted by how the vehicle is scheduled."

About Mitchell International, Inc.

Mitchell International is a leading provider of information and workflow solutions to the automotive insurance claims industry, serving carriers, collision repair facilities, and other commercial participants in the physical damage and auto-related medical claims processes. Mitchell facilitates millions of electronic transactions between more than 16,000 business partners each month to enhance their productivity, profitability, and customer satisfaction levels. For more information on Mitchell International, visit our website at

About Collision Resources, Inc.

Collision Resources, Inc. provides consulting and technology solutions that increase the value of businesses within the collision repair industries of the United States and Canada. Collision Resources' offerings enable customers to improve by design, to become faster, and to communicate what makes them unique. For more information on Collision Resources, visit our website at

Contact Information

  • Contact:
    Jennifer Forman
    Marketing Manager
    Mitchell International
    800-238-9111, ext. 6585
    Email Contact