SOURCE: MXToolbox, Inc.

April 30, 2008 06:00 ET

MxToolBox Launches Zimbra-Based Email Continuity Solution

AUSTIN, TX--(Marketwire - April 30, 2008) - MxToolBox today announced the immediate availability of a hosted Email Continuity service based on version 5.0 of the Zimbra Collaboration Suite (ZCS).

The product, called Emergency Mail™ Zimbra Edition (EmZ), allows businesses with an on-premise email system to run in parallel with hosted Zimbra servers. Most popular business email systems including all versions of Microsoft Exchange are supported.

Copies of all email messages are backed up in real time on Zimbra servers hosted in highly redundant MxToolBox data centers. In the event of fire, natural disasters, or server failures, users can continue to communicate with each other and conduct business remotely without disruption simply by accessing their Emergency Mail account.

MxToolBox selected Zimbra, a Yahoo! company, to provide underlying mail server technology because of their best-of-breed anywhere access from virtually any device, and advanced mailbox search capabilities which are critical in a disaster recovery situation.

"We are excited about MxToolBox Emergency Mail Zimbra Edition, it's an innovative use of Zimbra's technology and solves a critical business continuity risk facing IT Managers," said Scott Dietzen, Zimbra CTO and Yahoo! vice president. "MxToolBox customers have access to a best-of-breed email and collaboration solution 24/7."

The searchable Emergency Mailbox is always available to the end users via the Zimbra AJAX web interface. Unlike more common replication systems, FlexBox routing technology from MxToolBox scales from businesses from a few users up to thousands, making it one of the first Email Continuity solutions cost effective for small business customers.

The system has already proven itself in real-world situations. John Autry, Manager of Information Systems for the City of Slidell in southern Louisiana, notes, "numerous times our exchange server has been down and everyone was able to still use their email with the emergency mail."

MxToolBox founder Eric Rachal describes, "the real power behind our approach is that users can decide themselves when to use their Zimbra Emergency mailbox which means zero switchover time, and zero intervention by IT staff to engage or disengage the system." When the customer's email server comes back up, copies of all messages during the outage are reconciled back with the customer mail server.

Because the system is always available, some IT managers are even using it to lessen the impact of planned downtime. "Major weekend upgrades becomes much less risky when your users never lose access to email," Rachal notes.

MxToolBox had customers on an earlier version of the service in 2005 who were effected by hurricane Katrina. Some of those customers decided never to plug their mail servers back in, so this version also offers a seamless migration path to a fully managed Zimbra solution via drag and drop web interface.

The service is available immediately from MxToolBox on a monthly subscription basis with pricing starting at $1.99 per user.

About MxToolBox

MxToolBox Inc. delivers business email security, continuity and management services for thousands of companies and channel partners across North America. also offers free email troubleshooting tools used by tens of thousands of IT managers daily and is based in Austin, Texas.

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