Nuvo Network Management Inc.

Nuvo Network Management Inc.

January 04, 2005 08:01 ET

NUVO Recognized by Cisco as a Managed Security Service Provider Advanced Technology Provider




JANUARY 4, 2005 - 08:01 ET

NUVO Recognized by Cisco as a Managed Security Service
Provider Advanced Technology Provider

OTTAWA, ONTARIO--(CCNMatthews - Jan. 4, 2005) - NUVO Network Management,
Inc. (TSX VENTURE:NNM), a leading managed services provider of solutions
that MAXimize IT® availability, protection and performance for
business profitability, announced today it has achieved the Managed
Security Service Provider Advanced Technology Provider (ATP) status from
Cisco Systems®. This ATP designation recognizes NUVO for its
commitment to delivering managed security services based on Cisco
technology and having invested in training to obtain expertise in
selling, designing, installing, managing, and supporting a comprehensive
Cisco network security solution.

"The Managed Security Service Provider ATP indicates that NUVO has a
commitment to investing in gaining the knowledge and expertise to
successfully provide remote security solutions based on leading Cisco
security products," said Edison Peres, vice president, advanced and core
technologies, Worldwide Channels at Cisco Systems. "These remote
security solutions are intended to provide higher availability and
better protection of customer IT infrastructure."

"We have had positive momentum and acceptance by our customers and the
market of our managed security solution, which has been adopted by more
than 20 percent of our customer base," says Phil Weaver, NUVO President
and CEO. "It's satisfying to receive this designation from Cisco as
further recognition of our leadership and the excellence of our
solutions. Our managed security solution provides options for customers
looking for effective, affordable ways to secure their IT infrastructure
in this challenging and complex environment."

"NUVO is built on a foundation of quality processes, including ISO
standards and ITIL service delivery," adds Richard Fournier, NUVO's
Vice-President, Operations. "This embedded culture of excellence in
product delivery and customer satisfaction enabled us to meet Cisco's
certification requirements."

Resource requirements

The Managed Security Service Provider ATP required NUVO to achieve a
combination of Cisco Qualified Specialist as well as a variety of
industry certifications including CISSP, SSCP, SCNA, SCNP and GIAC. In
addition, NUVO was required to fulfill the following job roles with
qualified individuals who have met specific testing requirements: an
account manager or engagement manager, one project manager, one system
engineer, four SOC analysts and four SOC engineers.

Customer satisfaction requirement

Beyond the personnel requirements, NUVO has agreed to meet the
requirements regarding documenting customer satisfaction. This includes
undertaking a random customer survey to obtain a customer satisfaction
rating. In order to maintain its ATP status, NUVO must obtain a 4.0
average rating out of a possible 5.0 for five surveys completed.

Lab requirement

The Managed Security Service Provider ATP also requires NUVO to have or
have access to a Cisco certified that contains the designated Cisco
security products. In addition, the lab must be suitable for the
following purposes: Proof-of-concept demonstrations, internal training,
and network emulation.

About NUVO

NUVO provides remote management and protection of IT infrastructures for
businesses worldwide to maximize the availability of their computing
infrastructure. NUVO enables our customers to excel by delivering fully
integrated, proactive management services and business data. This
provides the critical information needed effective analysis and
decision-making to maximize performance and control costs. NUVO achieves
this certified experts, best-of-class technology, deep integration,
highly automated processes, and best practices 24x7, resilient

Forward Looking Statements

Certain statements included in this press release are forward-looking
and are subject to certain risks and uncertainties. The results or
events predicted in these statements may differ materially from actual
results or events. Factors that may cause results or events to differ
from current expectations include, but are not limited those set out on
NUVO's website at


Contact Information

    Nuvo Network Management Inc.
    Gary Gudbranson
    Vice President, Marketing
    (613) 726-5012
    The TSX Venture Exchange has neither approved nor disapproved the
    content of this press release.