SOURCE: EthicsPoint, Inc.

EthicsPoint, Inc.

November 17, 2009 08:00 ET

New EthicsPoint Software Updates Streamline Workplace Incident Management

Updates to Issue and Event Manager Enhance User Experience, Improve Productivity

PORTLAND, OR--(Marketwire - November 17, 2009) - EthicsPoint, the global authority in hotline and anti-fraud reporting and case management services, today announced updated versions of its Issue and Event Manager (IEM) Professional and Enterprise solutions. The updates to IEM Professional and Enterprise are based on customer feedback and requests, and reflect EthicsPoint's commitment to quality through continuous improvement and feature enhancements that deliver efficiency and productivity gains in workplace incident management.

The EthicsPoint Issue and Event Manager solution is designed to provide a framework for companies to manage the complete lifecycle of incident management, from reporting through the investigation, documentation, resolution and analysis process. Enhanced analytics features in the Fall 2009 release enable data trending analysis for ongoing ethics and Governance, Risk and Compliance (GRC) program improvement. Updates to dynamic browse-and-filter functionality, including a redesign of the Assignments Tab and edits to Grid Controls, help users investigate issues more quickly and easily. Within the report intake process, updates to the Information Contributor feature and the Reporter Follow Up user interface are designed to streamline workflow within the investigation process.

"Our latest release addresses specific requests and needs raised by our customers. Because EthicsPoint has a broad client base from a range of industries, it is vital that we continue to adapt and improve our solutions to meet their needs," said David Childers, CEO of EthicsPoint. "IEM is designed to help companies of all types and sizes efficiently manage reports of code of conduct violations and inform corporate ethics and compliance initiatives."

Improvements to IEM Professional and Enterprise in the Fall 2009 release include:

--  Redesign of Assignments Tab: The Assignments area now has the ability
    to drag and drop columns, filter data in-line and group information as with
    the other grids.
--  Improvements to Grid Controls: A paperclip icon has been added to the
    dynamic browse and filter grid control to provide a visual indication that
    one or more attachments have been added to a case.
--  Enhancements to the Information Contributor: The Information
    Contributor functionality has been enhanced to include all cases regardless
    of intake type. This includes both Hotline and Report form methods.
--  User Interface Enhancements: The Reporter and Reporter Follow Up area
    of Issue and Event Manager has been modified to provide the reporter with a
    more consistent and intuitive interface.

About EthicsPoint

EthicsPoint enables organizations to foster a business culture of integrity and compliance. We help our clients protect their culture and reputation by automating business processes, from the reporting and identification of issues and events of behavior that may be inconsistent with their code of conduct, to the subsequent investigation and resolution of these cases. Over 2,000 organizations use our telephone hotline, web-based reporting and case management services as a critical component of their overall governance, risk and compliance efforts.

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Copyright 2009 EthicsPoint, Inc. EthicsPoint and the EthicsPoint logo are trademarks or registered trademarks of EthicsPoint, Inc. All other trademarks are the property of their respective owners.

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