SOURCE: CYA Technologies

October 10, 2007 08:00 ET

New Recycle Bin Product Makes CYA Only Provider of Complete Granular Recovery Solutions for ECM

Product Introduction Enables Companies to Achieve Cost-Effective Protection Against All ECM Partial Information Loss Incidents

SHELTON, CT--(Marketwire - October 10, 2007) - CYA® Technologies today announced the introduction of CYA Recycle Bin™, a Web-based, user self-restore solution for enterprise content management (ECM) systems. This new product makes CYA the only company offering a solutions portfolio that fully protects organizations from the inevitable consequences of ECM partial information loss incidents occurring at the user, administrative, and system levels by ensuring granular recovery and object integrity without any system or application downtime.

More than 80% of information loss incidents affect not the entire system, but rather one, several, or thousands of pieces of information within it.* These partial information loss incidents result from common, everyday occurrences such as programmatic, administrative and logical errors, accidental user deletions, malfeasance, and corruptions. Even though these incidents do not affect the entire repository like a system failure or natural disaster, the consequences are often equally damaging. Frequently an incident will cause the loss or corruption of metadata (workflows, audit trails, digital signatures, etc.), which is often more valuable than the content with which it's associated. Ramifications of losing content and metadata due to partial information loss incidents include compliance risk, lost revenue and productivity -- and in the most extreme cases -- complete paralysis of day-to-day operations.

Complex, business-critical information within ECM systems, including metadata, call for specialized forms of protection. To effectively protect against the effects of ECM partial information loss incidents, solutions enabling granular recovery of complex information structures must be put in place at the user, administrative, and system level. CYA is the only company offering a complete portfolio of ECM granular recovery and object integrity solutions that offers protection at all three levels.

"Organizations are struggling to increase application availability while simultaneously looking to ease the workload of their IT staff. There is also a strong need for recovery capabilities to be integrated with existing enterprise backup strategies so that the overall management process is simplified. Solutions that allow granular restoration of critical application data by end users, and that fit seamlessly into the backup infrastructure, address many important industry issues and should find a welcoming marketplace," said Dave Russell, vice president, Gartner.

CYA's comprehensive ECM solutions portfolio fully protects organizations from the impact of partial information loss incidents by offering:

-- User-based self-restore solutions -- CYA's newest product, CYA Recycle Bin, provides ECM end users with a "safety net" by enabling them to quickly and easily restore accidental deletions of their own documents or folders. With CYA Recycle Bin, users are not dependent on an administrator or help desk to restore information, alleviating the burden on IT to manage individual requests. Learn more

-- Help desk/administrator granular recovery solutions -- CYA SmartRecovery™ enables help desk personnel or IT administrators to quickly recover information that has been lost or corrupted due to programmatic, administrative and logical errors, accidental user deletions, malfeasance, or metadata corruption. A single administrator can recover content and its associated metadata (i.e. workflows, lifecycles, audit trails, etc) back to its original state in minutes -- without any system or application downtime. Learn more

-- Supplemental system recovery solutions -- CYA SmartRecovery works seamlessly with existing system backup and recovery solutions such as EMC NetWorker, IBM Tivoli Storage Manager, and Symantec VERITAS NetBackup to provide time-based recovery in the event of a system failure, reducing the data loss window to within 15 minutes. Learn more

"CYA and Paragon have supported a common customer base within the EMC Documentum community for many years, and fully understand the vital business processes and information managed by Documentum," said Charlie Giardino, Director, Financial Services Practice, Paragon Computer Professionals. "With CYA's complete recovery solutions portfolio, Documentum customers can now be confident that regardless of the type of loss they encounter -- user-driven or programmatic -- that they can immediately recover without impacting the entire repository or disrupting their users."

"The development of CYA Recycle Bin was spurred by numerous customer requests for a solution that would reduce the administrative strain of recovering from accidental user deletions," said Wayne Crandall, president and CEO of CYA Technologies. "By adding CYA Recycle Bin to our ECM granular recovery portfolio, we've become a one-stop shop for organizations seeking to fully protect themselves from all partial information loss incidents in a cost-effective manner while minimizing the IT burden, ensuring productivity, and enabling compliance with industry and government regulatory mandates related to the preservation and recoverability of complex information."

For a limited time, CYA Recycle Bin is available at special introductory pricing. For more information on this and other CYA products, visit or call +1.203.513.3111 x549.

About CYA Technologies

CYA Technologies ( provides the only end-to-end portfolio of granular recovery, object integrity, and asynchronous replication solutions for enterprise content management (ECM) systems including EMC Documentum, IBM FileNet P8, and OpenText Livelink. CYA solutions protect over one thousand repositories at more than 250 global organizations including DuPont, SwissRe, Standard & Poor's, Boehringer-Ingelheim, Gruenthal, British Petroleum and the U.S. Army. The company is privately funded and headquartered in Shelton, Connecticut with regional offices through the United States and Europe. CYA solutions are available worldwide through over two dozen authorized VARs and systems integrators.

*Source: Strategic Research Inc. & AIIM International

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