SOURCE: Chick-fil-A


January 19, 2010 05:00 ET

Newest Stand-Alone Chick-fil-A Restaurant in Metro-Nashville Opening Jan. 21; Bringing 75 New Jobs as Chain Continues Expansion

First 100 in Line at New Restaurant in Franklin to Win Free Year's Supply of Chick-fil-A

NASHVILLE, TN--(Marketwire - January 19, 2010) - The Chick-fil-A® restaurant chain and its renegade Cows, who this year mark 15 years of encouraging people to "Eat Mor Chikin," will celebrate the opening of metro-Nashville's newest stand-alone Chick-fil-A restaurant on Jan. 21 by awarding a free year's supply of Chick-fil-A to the first 100 adults in line that morning.

Started more than six years ago as an idea for an Arizona restaurant opening, Chick-fil-A's First 100 celebration has become the signature event of each grand opening around the country. The chain's loyal customers often arrive 24 hours in advance of the opening -- no matter the location or weather conditions.

A similar scene is expected in Franklin where Chick-fil-A will award a one-year supply of free Chick-fil-A Meals (52 certificates) to each of the first 100 adults in line, age 18 and older with identification, at the restaurant located at 1105 Shadow Green Dr. The line officially opens 24 hours before the grand opening with the free meal cards being awarded Thursday, Jan. 21, sometime between 6 a.m. and 6:10 a.m. The restaurant will open for business immediately thereafter.

If there are more than 100 people by 6 a.m. on Wednesday, Jan. 20, all 100 spots will be determined by a raffle. See for complete rules.

The new stand-alone Chick-fil-A in Franklin is one of 78 new locations the chain plans to open this year, creating nearly 4,500 new jobs. Despite the nation's economic challenges in 2009, Chick-fil-A continued to expand, actually increasing the number of locations initially projected for the year. The chain opened 80 new restaurants and reached $3 billion in sales for the first time.

"Thanks to our family of Operators and restaurant team members who provide freshly prepared food and going-the-extra-mile customer service, Chick-fil-A is fortunate to be able to continue to grow," said Dan T. Cathy, President and COO, Chick-fil-A, Inc. "We are very fortunate to be blessed with not only committed Operators and team members but also with a tremendous following of loyal customers. They are the reason we do what we do every day."

The First 100 event at each restaurant opening is one way Chick-fil-A both thanks and celebrates its customers, many of whom travel hundreds of miles away to participate. Extreme weather conditions or distant locations do not dampen the enthusiasm of those who bring tents, electronics, swimming pools and other gear to pass the time until the restaurant opens.

Chick-fil-A has awarded nearly $11.2 million in free food at restaurant grand openings. Once Cathy saw customers willing to camp in Chick-fil-A parking lots, he decided to join in the fun with his own tent and sleeping bag.

"I doubt anyone has as much fun with their customers as I do at these First 100 campouts," said Cathy, who enjoys hosting campers for a late night Chick-fil-A® Ice Dream Party where he serenades them with his trumpet. "From nugget parties and dance contests to basketball games and karaoke, we turn them into all-night parties. For me, there is no better way to get close to our customers and find out their needs than spending the night outside a Chick-fil-A restaurant."

Jeanne Hammontree has been selected to operate the new free-standing Chick-fil-A restaurant in Franklin. A Chick-fil-A Operator for seven years, she is relocating from the Chick-fil-A restaurant at Coolsprings Galleria in Franklin. She and her husband, Richard, live in Franklin and have two grown daughters who both worked at Chick-fil-A as teens.

"Truett Cathy started Chick-fil-A more than 42 years ago with the aim of providing the best in freshly prepared food and customer service," said Hammontree. "The goal remains the same for my team as we open our new Franklin restaurant."

Chick-fil-A's award-winning drive-thru service is a convenient way for Chick-fil-A customers on the go to get their favorite Chick-fil-A menu items. For the sixth time in the Drive-Thru Performance Study's 12-year history, Chick-fil-A ranked number one in 2009. Following a three-month industry study of 20 quick-service restaurant chains, Chick-fil-A was selected the overall winner in the annual survey which measures order accuracy, speed of service, menu board appearance and speaker clarity.

"There are several reasons why Chick-fil-A has consistently finished on top," said Brian Baker, president of Insula Research which conducted the survey on behalf of QSR magazine. "Ultimately it comes down to the fact that Chick-fil-A is an exceptionally well-run organization at all levels of management."

The chain was number one in order accuracy, a category consumers indicate is a key concern, with an accuracy rate topping 96 percent. In addition, the study found the chain had the best speaker clarity and friendliest service with Chick-fil-A team members identified as the happiest while serving customers.

The new Chick-fil-A in Franklin features a 4,227-square-foot interior that seats 134 and has a convenient, award-winning drive-thru while children will enjoy an indoor play area. The new restaurant is open Monday through Saturday from 6:30 a.m. to 10 p.m., serving a full breakfast menu until 10:30 a.m. which features two new menu additions, the Chick-fil-A® Yogurt Parfait and the Chick-fil-A® House Roast Coffee, to the popular breakfast line-up.

Aware of rising health concerns among the population and especially for children, Chick-fil-A has eliminated artificial trans fat from its entire menu and was among the first national quick-service restaurant chains to offer a complete menu -- from entrées to condiments -- with zero grams of trans fat.

About Chick-fil-A, Inc.

Truett Cathy developed the original Chick-fil-A boneless breast of chicken sandwich in his 24-hour Dwarf House® diner near Atlanta in the early 1960s, and he opened his first Chick-fil-A® restaurant in Atlanta's Greenbriar Mall in 1967. Since then, the chain has grown to include more than 1,480 locations in 38 states and Washington, D.C. In December 2009, Chick-fil-A, Inc. reached $3 billion in sales for the first time -- marking its 42nd consecutive year of sales growth. The chain plans to add 78 locations this year, including 66 stand-alone restaurants, two mall/retail outlets, and 10 licensed outlets in non-traditional locations such as college campuses. This year, the chain also will spend millions in reinvestment dollars on existing business markets to remodel and re-design 171 stand-alone and shopping mall outlets across the country. More information about Chick-fil-A is available on the chain's websites, located at,, or

Contact Information

  • Contact:
    Brenda Green
    Chick-fil-A, Inc.
    Email Contact

    Cindy Chapman
    CP Communications Inc.
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    678-858-1325 (cell)