SOURCE: Cincom Systems

November 15, 2006 11:24 ET

Ninety-Four Percent of Cincom Customers Report Good, Excellent or Very Good Service

CINCINNATI, OH -- (MARKET WIRE) -- November 15, 2006 -- Cincom Systems, Inc.'s customer service and support announced the results of a recent 2006 customer service survey, including all responses for all calls, for all products in the U.S. and Canada.

2006 Results -- Good, Excellent or Very Good

--  Ninety-four percent of customers found the overall quality of support
    provided by Cincom as good or higher (excellent and very good).
--  Ninety-three percent rated Cincom's response time from the initial
    call to resolution as good or higher (excellent and very good).
    
Real Comments from Real Customers
--  "I am very pleased with the support that I receive. No matter the
    case, or phone call, or e-mail to whomever, the response is very timely and
    effective. Thank you."
--  "Cincom support has always been a cut above."
--  "I was very impressed with the customer service I received. We were
    given two possible ways to resolve the issue. The rep even followed up to
    be sure the issue was resolved. A+ service."
    
About Cincom Systems

Cincom delivers and supports innovative software and services to simplify complex business processes. For nearly 40 years, Cincom has enabled thousands of clients worldwide to increase revenue, control cost, minimize risk, and achieve rapid ROI.

For more information about Cincom's products and services, contact Cincom at 1-800-2CINCOM (USA only), send an e-mail to info@cincom.com, or visit the company's website at www.cincom.com.

Cincom and the Quadrant logo are registered trademarks of Cincom Systems, Inc. All other trademarks belong to their respective companies.

© 2006, Cincom Systems, Inc.

All Rights Reserved

Contact Information

  • Media Contact:
    Steve Kayser
    Public Relations Manager
    Cincom Systems
    513.612.2348
    Email Contact