April 23, 2010 16:49 ET

Notice to Canada Post Customer-Email Virus

OTTAWA, ONTARIO--(Marketwire - April 23, 2010) - Please be advised that if you received an email suggesting that Canada Post is attempting to deliver a package and requests that you open the email attachment in order to affect delivery, the email is fraudulent, likely contains a virus, and the package does not exist. Please do not open the attachment.

The virus is not coming from Canada Post – Canada Post does not require email confirmation to "affect" delivery. The anonymous authors of this unfortunate email virus are only using the Canada Post name and the name of other large couriers to get your attention. 

Steps you can take to protect yourself if you receive an email from Canada Post:

  1. If you feel the email is suspicious, delete.
  2. If you are not expecting a package delivery by Canada Post, delete the email immediately.
  3. If you are expecting a package delivery by Canada Post, please do the following:
    1. If there is an attachment – delete the email immediately.
    2. If there is a tracking number included in the email, you can check it at If the tracking number is a fake, "Invalid Tracking Number format. Please check your entries and try again." will appear on the screen in red letters. Delete the email.

We regret any inconvenience this may cause and are taking this matter seriously. We will provide further updates as information becomes available. 

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