SOURCE: Inphonite, LLC

December 02, 2008 09:00 ET

OB/GYN Associates of Southern Indiana Increases Productivity and Kept Appointment Rates With ReminderPro Automated Messaging System

ReminderPro Provides Improved Patient Relations With Less Than One Month ROI

TUCSON, AZ--(Marketwire - December 2, 2008) - Inphonite, LLC., a leading provider of automated messaging solutions for physicians' offices, today announced that one of its customers, OB/GYN Associates of Southern Indiana has significantly improved its office productivity and kept appointment rates using the ReminderPro automated messaging system. OB/GYN Associates has six physicians and two nurse practitioners at its facility and treats approximately 2,600 patients per month. Using ReminderPro, OB/GYN Associates is able to keep on average 37 more scheduled appointments per month than without the system. ReminderPro also improves customer service and saves time for OB/GYN Associates by making approximately 130 reminder phone calls per day to patients two days before their visit. For small-to-medium physician practices, the average ROI for ReminderPro is less than one month.

"Our patients appreciate and expect our reminder phone calls two days before their scheduled appointment time," said Holly Hoehn, office manager for OB/GYN Associates. "Without ReminderPro, it would be impossible for our current staff to make one hundred plus reminder phone calls per day. It provides a tremendous value to our practice and our patients. I can't imagine being without the system."

The ReminderPro software solution is designed to deliver appointment reminder messages via telephone and email to patients of small, medium, and large medical and dental practices. The new version includes support for Voice-over-Internet protocol (VoIP) technology and MS Windows Vista. ReminderPro integrates with hundreds of scheduling and practice management software systems and helps improve office staff productivity, raise kept appointment rates, and maintain friendly provider/patient relations.

ReminderPro Automated Phone Messaging System -- Overview

ReminderPro is the solution of choice to over one thousand healthcare organizations, businesses, educational institutions and government agencies. The ReminderPro automated messaging system is available as a single-line, dual-line, or multi-line system capable of handling multiple and simultaneous outgoing messages. The system supports automated reminder phone calls and emails, and allows the recipient to confirm calls, replay messages, leave messages, or transfer to a live person during office hours. ReminderPro can be configured to work via VoIP, which requires no telephony hardware, as well as with telephony cards from PIKA Technologies and Dialogic.

About OB/GYN Associates

The mission of OB/GYN Associates is to provide the most comprehensive Obstetric and Gynecologic care, while also focusing on treating each patient with compassion, concern and understanding. We feel that education plays an important role in the treatment of each patient. Our goal is to provide patients with complete and updated information, which in turn will allow active participation in the decisions and plans of treatment. For more information, visit: www.obgynsi.com.

About Inphonite, LLC

Inphonite, LLC (formerly JulySoft) develops and markets professional, automated phone messaging systems and interactive computer telephony products that improve the profitability and productivity of a wide range of organizations. Inphonite, LLC has nearly twenty years experience in PC-based telephone communication solutions, and seamless integration to hundreds of practice management and scheduling software systems. Inphonite is the solution provider of choice for over one thousand healthcare organizations, businesses, educational institutions, and government agencies. For more information on Inphonite, LLC, and products, visit the company Web site: www.inphonite.com or call: (800) 350-7693 (U.S. & Canada) and (520) 797-1844 outside of the U.S., or email to: info@inphonite.com.

Inphonite, JulySoft, and ReminderPro are trademarks of Inphonite, LLC. All other product or service names are the property of their respective owners.

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