SOURCE: DecisionPoint Systems, Inc

DecisionPoint Systems, Inc

November 19, 2009 16:19 ET

PETCO Subscribes to DecisionPoint's MobileCare™ Technical Support Service

Key Component of RF Mobile Computer Support System

FOOTHILL RANCH, CA--(Marketwire - November 19, 2009) - DecisionPoint Systems, Inc. (OTCBB: DNPI) today announced that PETCO, a leading pet specialty retailer with more than 1,000 stores nationwide, has signed up for its MobileCare Technical Support services, complete with a 24/7 option. This service will provide PETCO with access to key DecisionPoint resources in order to troubleshoot and resolve any issues which may arise with the company's RF mobile computers and wireless infrastructure in use at PETCO distribution centers nationwide. DecisionPoint's Techincal Support service is one piece of the overall support system that PETCO has put in place to maximize distribution center uptime.

Technical Support is one part of DecisionPoint's MobileCare™ suite of support offerings and is designed to provide specialized help desk support for RF mobile computers and wireless infrastructure. Technical Support entitles customers to access DecisionPoint's expert support team for any issue related to the day-to-day operation of their mobile computing systems. DecisionPoint personnel will remotely troubleshoot, diagnose and remedy any reported situation, reducing downtime as well as the hassle of sending devices in for service.

"We rely on RF handheld computers as a key tool to operate our Distribution Centers, so it's essential that the equipment is always up and running," stated Andrew Ross, PETCO's Manager of Business Systems. "DecisionPoint's MobileCare Technical Support provides us with support and availability to engineers that know our environment, and with the 24/7 option, we know we can contact them anytime."

Other offerings available with the suite, in addition to Technical Support, include Device Management, Software Support and Express Depot. Taken together, the MobileCare suite delivers an integrated set of services designed to assist customers in maximizing the value of their mobile system investment. For more info on the entire MobileCare™ suite of offerings please visit:


PETCO is a privately held specialty retailer that provides products, services and advice that make it easier for our customers to be great pet parents. We operate more than 1,000 stores in 50 states and the District of Columbia, as well as a leading pet products and information destination at Our nonprofit organization, The PETCO Foundation, has raised more than $55 million since its inception in 1999 to help promote and improve the welfare of companion animals. In conjunction with the Foundation, we work with and support approximately 6,200 local animal welfare groups across the country to help find homes for more than 200,000 adoptable animals every year.

About DecisionPoint Systems

DecisionPoint Systems, Inc. (OTCBB: DNPI) delivers improved productivity and operational advantages to its clients by helping them move their business decision points closer to their customers. They do this by making enterprise software applications accessible to the front-line worker anytime, anywhere. DecisionPoint utilizes all the latest wireless, mobility, and RFID technologies. For more information on DecisionPoint Systems visit:

Under The Private Securities Litigation Reform Act of 1995: Except for historical information contained herein, the statements in this news release are forward-looking statements that are made pursuant to the safe harbor provisions of the Private Securities Act of 1995. Forward-looking statements involve known and unknown risks and uncertainties, which may cause a company's actual results, performance and achievement in the future to differ materially from forecasted results, performance, and achievement. These risks and uncertainties are described in the Company's periodic filings with the Securities and Exchange Commission. The Company undertakes no obligation to publicly release the results of any revisions to these forward-looking statements that may be made to reflect events or circumstances after the date hereof, or to reflect the occurrence of unanticipated events or changes in the Company's plans or expectation.

Contact Information

  • Contact:
    Laurel Moody
    Corporate Profile, LLC