SOURCE: Parature

August 29, 2006 10:17 ET

Parature Showcasing Customer Support Solution at Gartner CRM Summit

Easy-to-Use Software Powers 24x7 Customer Assistance via Multiple Channels

VIENNA, VA -- (MARKET WIRE) -- August 29, 2006 -- Parature, provider of award-winning, on-demand customer support software, announced today that the company will be showcasing its Customer Support Solution at the Gartner Customer Relationship Management Summit, being hosted September 11-13, 2006 at the Chicago Hilton and Towers hotel in Chicago, Ill. Parature's Customer Support Solution enables organizations such as Office Depot and Florida State University to exceed customer expectations, gain competitive advantage, and increase process efficiency and support revenues through exceptional customer service management.

Parature's multi-channel Customer Support Solution provides all of the tools necessary to resolve support issues quickly, manage business relationships effectively, and empower organizations to experience the benefits of on-demand support. The world-class infrastructure of the customer support software enables companies to design customized, integrated business processes that match their unique needs, while the easy-to-use interface delivers a seamless experience to end users. Parature's Customer Support Solution enables companies of all sizes to take their customer service capabilities to the next level.

As a corporate sponsor of the summit, Parature will be in booth L in the exhibition hall, not only demonstrating the Customer Support Solution, but helping attendees return to their organizations with a fresh perspective and new ideas on how to improve support processes. To speak with a representative, stop by booth L or schedule a meeting by emailing sales@parature.com.

To learn more about how Parature's Customer Support Solution can specifically benefit your organization, please visit http://www.parature.com/landing/customersupport.aspx

About Parature

Parature provides on-demand customer support and help desk software, enabling companies to improve their internal and external support while reducing costs. Through its suite of modules, Parature allows companies to provide critical service information on a 24x7 basis via the Internet, resulting in reduction of inbound support load and significantly decreased support costs. With a consistent growth rate of over 100% year over year, Parature serves industry leaders such as Office Depot, ATI Technologies Inc. and Florida State University. For more information on Parature, or to sign up for the FREE 30 Day Trial, please visit www.parature.com.

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