August 04, 2009 11:36 ET

Pivetal Enters Telecom & IT Managed Services Market

LONDON, UNITED KINGDOM--(Marketwire - Aug. 4, 2009) - Pivetal, the leading supplier of highly automated network management solutions for telecom carriers and communication services providers, announced today the creation of a USA-based division to provide network managed services. Starting September the company will provide a comprehensive managed services offering into North America, expanding the business internationally during 2010.

Pivetal CEO Hendrik Dietrichsen comments: "For several years we have been providing significant managed service elements to our customers, whose internal teams are all stretched to the limit. Current business conditions mean that our customers are searching out savings and advantages wherever these may be found. Our new managed services team has extensive and solid carrier and enterprise experience, with voice, data and converged networks, from sales and service architects through to operations specialists and NOC personnel. We are confident that our team, together with our maximally automated Cortex and QspeeQ software, will provide our customers with unmatched service levels as well as significant cost savings."

Pivetal is targeting Enterprise, Carrier and Government accounts with managed services for their voice, data or converged networks, providing significant business agility and efficiency. The company also will be targeting customers with increasingly complex IT systems and their resulting operational challenges.

Customers may choose from services encompassing fault management, network performance management, configuration management, NOC services, on-site personnel and consulting services.

One key value differentiator is the level of service customization which Pivetal can offer in order to match vital customer requirements. Another major differentiator is highly automated network management and surveillance, substantially improving network and systems availability.

All management systems are hosted in secure Tier-1 SLA-compliant datacenters, with extensive connectivity to major network infrastructure. Customers also enjoy the flexibility to choose between dual-site hosting for extra security, or hosting within the customer's own datacenters, or a combination of internal, external or offshore hosting.

About Pivetal: Pivetal, established in 2001, provides software and advanced automated management solutions for telecom and enterprise IT networks. Our customers include BT, Cable & Wireless and Nortel, comprising both carrier and enterprise technologies ranging from TDM through to next generation voice and IP services.

Contact Information