Pivotal Corporation

Pivotal Corporation
chinadotcom corporation

chinadotcom corporation

January 11, 2005 06:01 ET

Pivotal Showcases Pivotal Homebuilder Front Office at the 2005 International Builders' Show


NEWS RELEASE TRANSMITTED BY CCNMatthews

FOR: PIVOTAL CORPORATION

AND CHINADOTCOM CORPORATION

NASDAQ SYMBOL: CHINA

JANUARY 11, 2005 - 06:01 ET

Pivotal Showcases Pivotal Homebuilder Front Office at
the 2005 International Builders' Show

VANCOUVER, BRITISH COLUMBIA--(CCNMatthews - Jan. 11, 2005) - Pivotal
Corporation and chinadotcom corporation (NASDAQ:CHINA)

CRM experts share tips on how homebuilders can successfully select and
deploy sales, marketing and customer care software

Pivotal Corporation, a CDC Software company and a leading CRM solution
provider for mid-sized enterprises today announced that it will be
showcasing the Pivotal Homebuilder Front Office product suite at the
2005 International Builders' Show in Orlando, Florida, January 13
through 16.

In addition, attendees will learn how to select and use sales automation
software including what questions to ask, common pitfalls to look out
for during the evaluation process and how to evaluate software options
based on their specific business processes during a moderated panel
presentation on Friday, January 14 at 1:30 pm EDT titled 'Builder
Technology Forum - - Sales Automation Software'. Homebuilding CRM
experts including Steven Lewkowitz, professional services director,
Pivotal Corporation and representatives from two builders will share
their experiences on how homebuilders can successfully select and deploy
sales automation software.

Lewkowitz will also participate in 'Communication Tools to Enhance
Productivity and Profitability' a presentation which will explore how
communication skills, business practices and integrated systems are used
in the daily life of a builder and key stakeholders on Saturday, January
15 at 11:00 am EDT. Lewkowitz has more than 20 years of homebuilder CRM
experience working with leading technology vendors and top builders.

To learn more, please visit
www.pivotal.com/products/realestate/pivotal.asp or visit Pivotal at
booth S11660 for a live demonstration during the conference.

About Pivotal Homebuilder Front Office

Pivotal Homebuilder Front Office features industry-specific sales,
marketing and service functionality, extensive integration to Microsoft
Office, including Outlook, and a user-friendly application with workflow
designed to meet the way homebuilders operate. With these capabilities,
sales agents are able to capture prospect information and access
information on available homes, building status, pricing and options. In
addition, a built-in financial calculator helps agents quickly compile
scenarios that take into account different fees including mortgage fees,
tax schedules, and down payments, which can then be incorporated into
contracts that can be revised as the sale progresses. Customer care
representatives can access a comprehensive repository of customer
information, review the home history, and manage the complete service
cycle, including assigning contractors, tracking service requests,
monitoring service quality and tracking contractor and supplier
charge-backs.

About Pivotal Corporation

Pivotal Corporation, a software unit of chinadotcom corporation
(NASDAQ:CHINA), is a leading CRM company that is 100 percent
purpose-built to serve the demanding requirements of mid-sized
enterprises - a powerful, highly flexible application platform, a
complete set of CRM applications, and low-cost, results-producing
implementation services. Pivotal delivers software and services that are
designed to produce meaningful increases in revenues, margins and
customer loyalty for companies and business units in the revenue range
of $100 million to $3 billion. More than 1,700 companies around the
world have licensed Pivotal including: Centex Homes, Farm Credit
Services of America, Premera Blue Cross, Qiagen, Sharp Electronics
Corporation, and WellCare Health Plans.

Pivotal's complete CRM software suite includes a powerful application
platform and additional capabilities in contact centers, partner
management and interactive selling. For more information, visit
www.pivotal.com.

About chinadotcom corporation

chinadotcom corporation (NASDAQ:CHINA)(Website: www.corp.china.com) is a
leading integrated enterprise software and mobile applications company
focused on China and internationally. The company has approximately
1,800 employees with operations in over 14 countries.

For more information about chinadotcom corporation, please visit the
website www.corp.china.com.

Forward Looking Statements

This press release includes "forward-looking statements" within the
meaning of the United States Private Securities Litigation Reform Act of
1995, and includes statements relating to the ability of products and
services to produce meaningful increases in revenues, margins and
customer loyalty. These statements are based on management's current
expectations and are subject to risks and uncertainties and changes in
circumstances. There are important factors that could cause actual
results to differ materially from those anticipated in the forward
looking statements including the following, the need to develop,
integrate and deploy applications to meet customer's requirements, the
possibility of development or deployment difficulties or delays, the
dependence on customer satisfaction with Pivotal's CRM software,
continued commitment to the deployment of the solution, and the risks
involved in developing software solutions and integrating them with
third-party software and services. Further information on risks or other
factors is detailed in filings or submissions with the United States
Securities and Exchange Commission made by our parent, chinadotcom
corporation, including its Annual Report for the year ended December 31,
2003 on Form 20-F/A filed on July 8, 2004. All forward-looking
statements included in this press release are based upon information
available to management as of the date of the press release, and you are
cautioned not to place undue reliance on any forward looking statements
which speak only as of the date of this press release. The company
assumes no obligation to update or alter the forward looking statements
whether as a result of new information, future events or otherwise.

(C) 2005 Pivotal Corporation. All rights reserved. Pivotal is a
registered trademark of Pivotal Corporation. All other trade names
mentioned are trademarks and/or registered trademarks of their
respective owners.

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