Canadian Association of Movers

Canadian Association of Movers

March 15, 2010 10:01 ET

Protecting Consumers from Unprofessional, Unethical Movers

The Canadian Association of Movers (CAM) cautions consumers about unreliable movers and offers tips on moving to protect them from over-charging, broken promises and unfair practices.

Attention: City Editor, Home/Garden Editor, Lifestyle Editor, News Editor, Transportation Editor MISSISSAUGA/ONTARIO/CHOOSING A MOVER--(Marketwire - March 15, 2010) - CBC News recently highlighted the activities of what was reported as Canada's largest network of independent moving companies.

The news story stated that the operators were facing charges under Ontario's Consumer Protection Act. The mover was accused of "making false and misleading statements, renegotiating prices while in possession of customers' goods and exceeding estimates by more than the 10 per cent of the maximum increase allowed under provincial rules."

The response to the story from consumers was immediate and overwhelming. So far, there are 204 consumer comments on this moving company, their moving experiences and this story. Read more: .

Consumers cannot afford to risk their resources and property to unreliable moving service-providers. There are companies that make promises they have no intention of keeping, at bait-and-switch prices, and they do it in print, online and face-to-face.

In the phone book, consumers will find:
* People with local phone numbers who are anything but local.
* People with no address so they can't be found if there's a problem.
* People who will only accept cash because the customer can't stop payment.
* People who don't pay the tax.

Online consumers will be directed to brokers all over the world who will sell their contact information to the highest bidder. There are even some in The Netherlands. These brokers do not have buildings, staff or trucks and they have no stake in your move.

While there are laws and agencies that are designed to protect Canadian consumers, it's a lot easier to hire a reputable mover than to try to recover damages from a disreputable one. Check out your mover with CAM (at or 1-866-860-0065) before hiring them. Contact CAM to be referred to a Certified Canadian Mover.
/For further information: Contact the Canadian Association of Movers, Canada’s moving industry trade association. CAM helps consumers by identifying good movers and monitoring movers’ performance. Visit CAM’s website,; fax enquiry to 905-848-8499; mail to 2200 Sherobee Road, Suite 404, Mississauga, ON, Canada L5A 3Y3./ IN: FINANCE, INTERNATIONAL, RETAIL, SOCIAL, TRANSPORT

Contact Information

  • John Levi, President, Canadian Association of Movers
    Primary Phone: 905-848-6579
    Toll-Free: 866-860-0065