SOURCE: 3VR Security, Inc.

3VR Security, Inc.

December 08, 2009 08:00 ET

Redner's Markets Stops Criminals in Their Tracks With 3VR Intelligent Surveillance Platform

Facial Recognition and Integration to Reporting Systems Allows Grocery Chain to Reduce Investigation Times by 50-75 Percent

SAN FRANCISCO, CA--(Marketwire - December 8, 2009) - 3VR Security, Inc., the leader in intelligent surveillance and search, today announced that Redner's Markets, Inc. has selected and deployed 3VR's SmartRecorder searchable surveillance solution to enhance security at its grocery and convenience stores. The deployment of 3VR technology has in turn helped Redner's reduce losses, improve crime investigation efficiency and cut down theft of all kinds.

An East Coast retail chain with 38 Warehouse Markets and 13 Quick Shoppe convenience outlets throughout Eastern Pennsylvania, Maryland and Delaware, Redner's is currently deploying 3VR's intelligent surveillance platform, including 3VR's comprehensive P-Series SmartRecorder solution in its grocery locations and 3VR's more compact S-Series SmartRecorder in its smaller Quick Shoppe convenience stores. Both the P-Series and S-Series provide capabilities specifically designed for the needs of retailers, allowing organizations to seamlessly integrate intelligent surveillance into their current security system and deploy sophisticated solutions aiding in fraud, loss prevention and addressing retail theft. Additionally, the S-Series provides Redner's with the same feature set of the 3VR's robust P-Series, but within a platform ideal for smaller convenience store locations.

"3VR has the most advanced system we have seen as far as facial recognition, video quality and the types of video searches it is able to conduct. The combination of all the functions has proved very powerful for us," said Cory Deily, Director of Security and Loss Prevention, Redner's Markets, Inc. "On top of that, 3VR's customer service goes the extra mile. There are bigger companies out there, but most of them are not willing to work with you. 3VR is always willing to listen and provide suggestions on how they can help us further reduce loss."

Redner's use of 3VR's sophisticated features, including directional and motion search functions, have cut the time spent searching through video by security personnel by 50-75 percent on average, drastically accelerating the turn-around time in which they can respond to incidents and submit evidence to the police. For example, a major security problem in the grocery industry involves people entering a store, filling up a shopping cart with merchandise and then simply running out. Rather than sifting through footage second by second, Redner's staff uses 3VR's directional search capabilities to immediately find the video footage of the individuals exiting the store. Furthermore, 3VR technology makes it easy to get that information to law enforcement in a timely manner by providing the ability to quickly and easily save this video to a CD or upload it to an FTP site to make it almost instantly available. This cuts the crime response time to half of what it would have taken with previous security systems.

Redner's has also found the 3VR facial search capabilities especially useful in searching for known criminals and alerting staff of their presence on-site. With ORC (Organized Retail Crime) as a substantial security issue facing the industry, Redner's has been able to use 3VR to identify and tag members of local ORC groups and alert store security when they enter any Redner's outlet. Redner's has successfully identified and caught shoplifters using this technique, catching thieves as they enter another store after stealing from a separate location. 3VR's enterprise search and the ability to search across video from all locations has enabled Redner's to collect footage of ORC activities and develop crime patterns in order to protect against them.

3VR also integrates with Redner's exception-based reporting (EBR) system from MICROS-Retail, XBR Loss Prevention and Store Analytics package. The integration of these two intelligent systems enables Redner's security personnel to view footage associated with specific transactions and identify or prevent employee theft using video of any questionable transactions, such as voids, returns and possible sweethearting. 3VR also integrates with Redner's existing track cameras, which it uses to track suspected criminals in its stores.

"Redner's has taken an exemplary approach to cracking down on crime in their grocery and convenience stores," said Al Shipp, CEO, 3VR. "Oftentimes criminals feel emboldened by the thought that they can outsmart security systems or simply act faster than security personnel can react. Redner's has taken steps to ensure that this is not the case and have been extremely successful leveraging technology to stay three steps ahead of anyone who is trying to rip them off."

About 3VR

3VR Security, Inc. is the global leader in Intelligent Surveillance and Search (ISS) -- a faster, more reliable, and less expensive way to fight crime, ensure people's safety and improve business efficiency. With 250 billion hours of video captured every year in the U.S., the award-winning 3VR Intelligent Surveillance Platform makes it possible to efficiently mine and manage it. 3VR is the security standard for hundreds of global customers, including leading banks, retailers, governments and law enforcement agencies. Based in San Francisco, CA, the company is privately held with funding from Kleiner Perkins Caulfield & Buyers, VantagePoint Ventures, In-Q-Tel and DAG Ventures. 3VR's SmartRecorder is the three-time winner of the SIA Best New Video Product Award and was named Security Product of the Year from Frost & Sullivan in 2006 and 2007, among other awards. For more information, please visit

About Redner's Markets, Inc.

Redner's Markets, Inc., an employee owned company, currently operates 38 Warehouse Markets and 13 Quick Shoppes throughout Eastern Pennsylvania, Maryland and Delaware. Redner's is committed to supporting the community in which each Warehouse Market and Quick Shoppe is located through a variety of supportive partnerships and enrichment programs. Redner's continually strives to provide the lowest prices, freshest product and the outstanding service our customers have come to expect for 39 years.

Contact Information

  • Media Contacts:
    Whitney Glockner Black
    3VR Security, Inc.
    +1 415 874 2527

    Dana Zemack or Virginia Zimpel
    +1 415 625 8555