November 20, 2008 06:00 ET

Regional Service Providers Continue to Select Nortel for Anywhere, Anytime VoIP Communication

More than 120 Service Providers Across North America Rely on Nortel for the Latest Applications, Voice and Multimedia

TORONTO, ONTARIO--(Marketwire - Nov. 20, 2008) - If customers think access to the latest voice and multimedia applications are only available in large, highly populated cities, think again. With a Carrier VoIP solution from Nortel(1) (TSX:NT)(NYSE:NT), designed specifically for regional service providers, customers in some of the most remote places in North America can enjoy the same VoIP services deployed in large metropolitan areas.

Today, more than 120 regional service providers throughout North America are taking telephony to the next level with Nortel's Communication Server (CS) 1500. Goldfield Telephone in Iowa and Hood Canal Communications in Washington are just a few of the regional service providers that are using Nortel's technology to help shrink the digital divide for their customers.

The CS 1500 is an IP multimedia softswitch that brings some of today's most innovative VoIP applications to regional providers such as the Automated Attendant which ensures customer calls are always answered or Intelligent Call Transfer to seamlessly transfer calls from home to mobile to office without missing a beat.

With Release 4 of the CS 1500, service providers can offer even more powerful applications that are in high demand by customers in regional North America including an integrated web portal which allows users to click-to-call straight from their address book, convenient voicemail access from the web, and a weather announcement service that provides on-demand access to real-time weather updates. Also, with the current trend of Hyperconnectivity in today's business environment, Release 4 of the CS 1500 now makes VoIP services available over cable modems, helping fuel people's desire to be connected everywhere, all the time.

"Nortel brings VoIP applications to regional providers at a price they can afford," said Samih Elhage, president, Carrier VoIP and Applications, Nortel. "How do we do this? With a solution that keeps the budgetary constraints of regional service providers top of mind. With the CS 1500, regional providers can migrate to VoIP in phases while reusing existing equipment, which can help reduce capital investment by up to 40 percent. Also, the CS 1500 is a cost-effective and environmentally friendly network that can help save service providers money on annual electric utility. Regional service providers know the value of a high-performance VoIP in a small package. That's why providers like Goldfield Communications and Hood Canal Communications are turning to Nortel to provide the latest voice and multimedia services to their customers."

Goldfield Telephone, a regional service provider in the town of Goldfield, Iowa, decided to replace their existing softswitch vendor with Nortel's CS 1500 to provide high-performance VoIP communications to the town of Goldfield and surrounding counties.

"We were looking for a solution that could provide the latest VoIP and multimedia services at a price our customers could afford," said Darrell Seaba, general manager, Goldfield Telephone. "Our existing softswitch vendor just didn't meet our needs so we turned to Nortel and purchased the CS 1500 for high-performance VoIP. Now, we're confident that can easily deploy and offer new services to our customers in the future."

Hood Canal Communications,(2) is a regional service provider serving the areas of Union, Shelton, Belfair and Hoodsport in Mason County, Washington. They have been providing quality voice, video and data services to their customers since 1934. Today, they use Nortel's CS 1500 to offer subscribers the power of a personal call manager which integrates all communications with a single number. They've also successfully deployed an on-line subscription management service using a simple web browser application.

"As a local company with a long history in the area, it is important to us to continue providing professional services to our customers," said John Oblizalo, central office supervisor, Hood Canal Communications. "By leveraging the capabilities of the CS 1500, Nortel has allowed us to streamline our network by eliminating multiple pieces of hardware, multiple vendors and multiple vendor contracts. Now, we enjoy a single provider solution. With Nortel's CS 1500 we have total confidence that we can continue to bring the latest telecommunications technology to our customers helping them to stay connected with communication services that are available no matter where they are in the county."

Nortel's CS 1500 offers cost-effective evolution for existing Nortel DMS-10 switches as well as other technologies widely installed in current carrier telephone systems such as DCO and EWSD switches.

According to Dell'Oro Group, Nortel is the worldwide leader in carrier VoIP and has maintained that position for the last six years (2002-2007).

About Nortel

Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel's technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at For the latest Nortel news, visit

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