SOURCE: Bomgar Corporation

December 04, 2007 00:00 ET

Remote Access Software Supports Unattended Systems

Support Any PC Anywhere, Whether Attended or Unattended, With Bomgar's Breakthrough Jump™ Technology

RIDGELAND, MS--(Marketwire - December 4, 2007) - IT departments often face the dilemma of requiring one product to support attended systems and another to support systems where the user is not present. This increases service and support costs, and creates the additional complexity of deploying and integrating separate support technologies. Bomgar's new Jump™ technology provides a single remote access software solution that enables support of unlimited unattended systems, at no additional costs.

"We think Jump technology is a real breakthrough in the way companies think about remote support and in the way they support their end systems," said Nathan McNeill, Bomgar's co-founder and VP of Product Strategy.

"Previously the dilemma has been that if you have systems that are unattended or a user is not present, you usually have a product that is licensed per client and you have to install it on each client in order to get control. And you have a separate system, Bomgar or one of our competitors, for attended systems. A lot of times these have been two separate systems with two separate licensing schemes. With Jump, what we're trying to do is unify that a little bit, simplify the equation, and make it simpler for you to get access both to attended systems, where the user is present, and unattended, where the user is not."

According to McNeill, this is a key differentiator if you're looking at Bomgar for the first time because it enables you to support all of your systems, whether attended or unattended, using the same platform.

Additionally, Jump technology is included with Bomgar's remote access software so it does not add to the cost.

"Jump technology allows you to support an unlimited number of unattended systems without any additional costs -- whether you've got 50 systems you're trying to support unattended or 50,000, it is all included as part of Bomgar's licensing scheme," said McNeill.

For more information on how Bomgar's remote access software can enable you to support any PC anywhere, attended or unattended, with the same platform, visit the Bomgar website.

View the original press release.

Contact Information