SOURCE: SCI Solutions

SCI Solutions

April 26, 2010 13:01 ET

SCI Solutions Releases EMR-Enabled Order Facilitator

New Version Delivers Advanced Order Connectivity Between Physicians and Hospitals

LOS GATOS, CA--(Marketwire - April 26, 2010) -  SCI Solutions, the premier Access Management solution provider for healthcare, today announced it has released an EMR-enabled version (v6) of its Order Facilitator® online order communications tool. Order Facilitator is SCI's award-winning, advanced outpatient Order Management tool that bridges communications between community physicians and hospitals.

Order Facilitator (v6) includes the ability to capture HL7 order transactions sent from a physician's EMR into a hospital's Order Facilitator database. Additionally, Order Facilitator's new EMR functionality addresses the challenges that many hospitals experience in receiving and processing order messages from physician office EMRs (i.e., patient identification). 

Highlights of the Order Facilitator (v6) with EMR order integration for hospitals and physicians include:

  • MD ability to send orders to a hospital (or imaging center, reference lab) without any additional data entry and without changing any of their current processes. The order is automatically sent from the EMR to Order Facilitator upon physician entry (usually during the physician-patient encounter).
  • As more MD offices move to EMRs, the HL7 order integration via Order Facilitator will increase the number of electronic orders the hospital receives for outpatient services.
  • Order Facilitator allows a hospital or imaging center to easily make that first "order" integration point to key referring MD offices and establishes a higher likelihood of receiving those outpatient orders than a competing facility.

Additional updated features of Order Facilitator (v6) include:

  • Online, plan-specific authorization instructions for the physician office
  • Ability to embed payer websites into the order entry flow
  • Workflow for managing and tracking authorization work between physician offices and hospital
  • Enhanced options and workflow related to direct physician authorization of outpatient orders. (Order Facilitator remains the only solution to support both indirect and direct physician authorization of orders, based on hospital requirements.)

According to Vinnie Whibbs, SCI's Senior Vice President of Community Initiatives, "Order Facilitator (v6) reflects a major complement to the incoming wave of EMR adoption over the next three to five years." He continued, "In the ongoing healthcare 'Meaningful Use' dialog, hospitals that implement an Orders interface today are in a position to benefit from being the first to connect to an MD's office -- getting increased orders volume as a result -- and to be ready for the eventual requirement."

John Holton, CEO, SCI Solutions added, "For over ten years, SCI has been pioneering leading edge healthcare technologies." He continued, "Order Facilitator (v6) continues our track record of innovation. We strive to improve the efficiency and connectedness of the healthcare system and I am proud our team has solved the challenges that have limited EMR to hospital integration in the past."

Order Facilitator is currently used by over 300 U.S. hospitals to capture electronic, web-based orders as well as faxed orders. Order Facilitator was the first solution to capture online-entered orders for hospital-based services, the first to add fax capture, and now the first to add EMR Order integration.

About SCI Solutions
SCI Solutions is transforming healthcare Access Management with products and services that facilitate the efficient and secure exchange of clinical and financial information between patients, physicians and healthcare facilities. SCI provides a variety of applications and self-service portals that help physicians and patients interact easily and at their convenience for many of their access-related needs. From a hospital's clinical departments, to its financial executives, to its physicians, SCI improves their effectiveness while making the patient's service experience first class.

Founded in 1999, SCI Solutions is headquartered in Los Gatos, Calif. with additional offices in Tucson, Ariz., Pensacola, Fla. and employees throughout the United States. For more information about SCI Solutions, visit

Contact Information

  • SCI Executive Contact:
    Cindy Dullea
    Senior VP, Marketing
    408.378.0262 ext. 522
    Email Contact

    SCI Marketing Contact
    Cheryl Monahan
    Marketing Communications
    408.378.0262 ext. 530
    Email Contact