NEW YORK, NY--(Marketwire - August 25, 2010) - Conductor, Inc., the most widely-used SEO technology company, announced today that former Hitwise GM & Head of Client Services Keith Pepper has joined its executive team as SVP, Customer Success. Pepper will lead the client services and account management teams that support Conductor's rapidly expanding customer base of more than 250 Fortune 500 and Internet Retailer 500 companies.
At Conductor, every new customer receives a customer success team and Pepper will ensure clients receive both the technological and strategic guidance that Conductor has to offer so companies can scale and manage SEO like any other successful marketing program.
"The depth of Keith's experience and drive to provide exceptional customer and employee experiences is a tremendous asset to the company," said Seth Besmertnik, Conductor CEO and Co-Founder. "His experience at Hitwise, supporting over 750 SaaS customers, will undoubtedly prove invaluable as Conductor continues its path as the most-widely used SEO platform."
Prior to Conductor, Pepper was SVP of Experian Hitwise from 2004 to 2010. During his first three years, he built the account management team and helped lead the company to a $250M acquisition by Experian. Following the acquisition, Pepper led the sales and client services teams for Experian's Data and Email Marketing Services, supporting enterprise companies such as MTV Networks, Discovery, Neiman Marcus, A&E Television, Continental Airlines and Best Buy.
Previous to joining Hitwise, Pepper was part of Jupiter MediaMetrix where he managed Jupiter's work in emerging markets in Asia Pacific, Latin America and the Middle East. He is also actively involved in the search community and has spoken at several industry events, including Shop.org Retailer Roundtable and Search Engine Strategies.
About Conductor
Conductor is the SEO technology company that empowers enterprise marketers to take control of natural search. More than 250 of the Fortune 500 and Internet Retailer 500 rely on the company's technology solutions and expert team to continually measure, improve and manage their natural search efforts in order to increase site traffic and revenue. Conductor is based in New York City. www.conductor.com.
Conductor was recently named to Crain's Best Places to Work in NY, and is currently hiring.
Follow Conductor on Twitter: @conductor
Contact Information:
Media Contact:
Seth Dotterer
Senior Director, Marketing
212.542.5147
