SOURCE: SPi Publishing

SPi Publishing

April 08, 2010 08:00 ET

SPi Global Awarded the 2010 International ICT Award for Excellence in Non-Voice BPO

NEW YORK, NY--(Marketwire - April 8, 2010) - SPi Global, a leading provider of business process outsourcing (BPO) solutions announced today that it has been awarded the "Non-Voice Excellence of the Year Award" in the recently concluded International ICT Awards ceremony in Manila, Philippines. This is the second year in a row that SPi Global has been recognized by the International ICT Awards. Last year, the company was awarded the "Multi-Sourcing BPO of the Year."

Organized by the Canadian Chamber of Commerce of the Philippines and the Business Processing Association of the Philippines (BPA/P), the International ICT Awards recognize the outstanding performance and contribution of organizations and individuals within the Information and Communications technology community in the Philippines and Asia Pacific region.

For the 2010 ICT Awards, SPi Global was recognized for the depth, breath and maturity of its service offerings in the Publishing and Healthcare BPO markets. SPi also scored highly on innovation in its service offerings, client satisfaction and overall performance. Accepting the award on behalf of SPi Global, Maulik Parekh, President and CEO, commented, "We are proud to have been recognized as a top tier BPO provider and this award reflects our continued investments in our people, processes and technology."

SPi Global continues to be consistently recognized as one of the leading BPO service providers by independent consultants and the BPO community. In late 2009, SPi Global was awarded the "Philippines Vendor of Choice" in a study conducted by the Everest Group on Emerging Market Suppliers. The study focused on six emerging markets and the report provides an assessment of the distinctive capabilities and situations where the service providers offer a strong value proposition for buyers. SPi Global was highlighted on account of its operating scale, domestic/regional expertise, delivery maturity, a blue chip client base, and a global footprint.

SPi Global's Publishing business was also ranked as "Number 1 in the Publishing Outsourcing" in the Black Book of Outsourcing 2009 Survey, a widely recognized survey produced by the Brown-Wilson Group and the Black Book Research. Survey responses were derived from more than 600 senior publishing industry professionals and SPi ranked Number 1 in various key performance indicators including innovation, client relationships, technology, customer care, data security, and breadth of offerings.

About SPi Global
SPi is a leading full-service BPO provider with offices and facilities across North America, Europe, and Asia. SPi has over 14,000 employees delivering a wide range of Business Process Outsourcing (BPO) solutions to diversified markets, including healthcare, legal, and publishing. SPi consistently improves operating efficiency, lowers costs, and helps to strengthen the competitive position of more than 500 clients.

SPi is 100% owned by ePLDT, Inc. ePLDT, Inc. is a wholly-owned subsidiary of the Philippine Long Distance Telephone Company (PLDT), the leading telecommunications provider in the Philippines. PLDT is listed on the Philippine Stock Exchange (PHP: TEL), and its American Depository Shares are listed on the New York Stock Exchange (NYSE: PHI).

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Contact Information

  • Contact: Sameer Raina
    Director, Business Development & Marketing
    (201) 793 0974
    Email Contact