SOURCE: SAGE PROSPERO

November 24, 2008 11:44 ET

Sage Launches Sage FAS Online Community

New Online Community Connects Customers, Business Partners and Sage FAS Fixed Assets Experts

HERNDON, VA--(Marketwire - November 24, 2008) - Sage North America announced today the launch of the Sage FAS online community, a new resource for users and business partners of Sage FAS to exchange ideas and solutions and to access expert product advice. The Sage FAS online community is the latest in the growing number of online forums hosted by Sage for users of its business management software and services. The online communities improve the overall experience of customers by providing easier and more interactive communications with each other and with Sage experts. The Sage FAS online community may be accessed at http://community.sagefas.com.

"The new Sage FAS online community provides a vehicle for open dialog between customers, business partners and our product experts, which goes a long way toward satisfying customers and their specific business needs," said Chris Donie, senior vice president and general manager of Sage FAS. "This is a very important step toward moving closer to our customers and ultimately providing them with improved products and services."

The Sage FAS online community makes it fast and easy for users to find needed information or interact with others. The site includes four main content areas -- Connect, Solve, Learn and Participate -- to help visitors connect with peers, solve issues, learn more about depreciation, tax laws and product capabilities, and participate in the development of future Sage products.

Connect - This discussion forum helps users interact with peers to share information, ask questions and get answers. Users can see who is online and what topics are being discussed, create their own discussions and easily connect to other Sage online communities.

Solve - Containing content for those with immediate issues, the Solve section features the Sage FAS Knowlegebase plus answers to the "10 most common problems" when managing fixed assets. The Sage FAS Knowlegebase includes tips, tricks and solutions to many common, and not-so-common questions about fixed assets and Sage FAS products. The expert know-how of Sage support specialists and product designers continually updates the Knowlegebase with the latest information.

Learn - The Learn section contains a wealth of Sage FAS product information plus valuable topical content. Included is the Sage FAS Library where users can download installation and user guides, the Sage FAS Depreciation Guide, a variety of informative whitepapers, and the latest tax information from both United States and Canadian tax authorities.

Participate - This area enables users to impact the future of Sage FAS products. Here, community members can participate in product design by commenting on prototypes, participating in polls, answering usability questions, and providing general feedback and input. The section invites product enhancement requests, as well as featured "Poll of the Month" questions, which can range from business to more personal topics.

Sage has numerous other online communities for users of its business management software:

Sage MAS Online Community
    http://community.sagemas.com

ACT! by Sage Online Community
    http://community.act.com/sage/

Sage Accpac Online Community
    http://www.sageaccpac.com/community/

Peachtree by Sage Online Community
    http://community.peachtree.com/peachtree/

Simply Accounting by Sage Online Community
    http://simplyaccounting.com/community/

Links to Sage Value Business product online communities, as well as links to all Sage online communities can be found at: http://community.sagesoftware.com

About Sage North America

Sage North America is part of The Sage Group plc, a leading global supplier of business management software and services. At Sage, we live and breathe business every day. We are passionate about helping our customers achieve their ambitions. Our range of business software and services is continually evolving as we innovate to answer our customers' needs. Our solutions support accounting, operations, customer relationship management, human resources, time tracking, merchant services and the specialized needs of the construction, distribution, healthcare, manufacturing, nonprofit and real estate industries. Sage North America employs approximately 5,000 people and supports nearly 2.9 million small and medium-size business customers. The Sage Group plc, formed in 1981, was floated on the London Stock Exchange in 1989 and now employs 14,800 people and supports 5.7 million customers worldwide. For more information, please visit the web site at www.sagenorthamerica.com or call 866-308-2378.

© 2008 Sage Software, Inc. All rights reserved. Sage, Sage Software, Sage logos and the Sage product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc. or its affiliated entities. All other trademarks are the property of their respective owners.

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