SOURCE: Sage North America

Sage North America

December 10, 2009 10:44 ET

Sage MIP Fund Accounting Enhances Customer Experience Through New Feedback Portal, Reporting Options, E-mail and Import Functionality

AUSTIN, TX--(Marketwire - December 10, 2009) - Sage North America today announced version 10.2 of its Sage MIP Fund Accounting nonprofit and government financial management software, featuring a new customer feedback portal allowing customers to quickly submit ideas and feedback to Sage MIP Fund Accounting product executives. Other version 10.2 enhancements include additional reporting options and expanded e-mail functionality and import capabilities.

"It's critical that we not only provide our customers with the right products, but also with exceptional experiences," said Krista Endsley, senior vice president and general manager for Nonprofit Solutions at Sage. "The new Customer Enhancement Portal makes it very easy for Sage MIP Fund Accounting customers to provide closed loop feedback. The portal will be an invaluable tool during our product development cycle -- as we continue developing the features and functions that will have the most value to users."

Built-in Feedback Mechanism

The new Customer Enhancement Portal enables Sage MIP Fund Accounting users to provide closed loop feedback. A customer making a request or offering a suggestion through the portal will receive an auto-response. Then, when Sage updates the status of that requested enhancement, the customer submitting or sponsoring the idea will receive notification. Customers can also log in at any time using their e-mail addresses to see the status of their submissions.

Sage Nonprofit Solutions has appointed an internal and external advisory board to review and rank the submissions sent through the Customer Enhancement Portal.

More Reporting Options

Several reporting enhancements were made to v10.2, including:

--  Form 990 reporting now includes Part 1, 8, 9, and 10, with both
    summary and detailed formats;
--  New State Unemployment Tax Act (SUTA) reporting fields make it easier
    for users to reconcile, track and file their state unemployment taxes;
--  The GASB (Governmental Accountings Standards Board) module is more
    flexible, with improved settings for agencies in the public sector; and
--  Improved report drill-down functionality from within financial
    statements allows users to more accurately search financial records.
    

Enhanced E-mail Functionality, Expanded Import

Sage MIP Fund Accounting users can now more easily send e-mail messages directly from within the product, with fewer configuration restrictions. A new hyperlinked "click to mail" capability enables users to e-mail employees with addresses stored in Sage MIP Fund Accounting directly from within the Payroll module. Expanded import capabilities in v10.2 streamline data processing and reduce possible errors created by large amounts of manually entered data.

"The report writer in Sage MIP Fund Accounting is so user-friendly that we can build or change a report in a matter of minutes," said Michael Taylor, acting deputy executive director of finance for Valley Metro Regional Public Transit Authority (RPTA) in Phoenix, Ariz. "We rely on it for our comprehensive annual financial report (CAFR), which all government agencies are required to do. Sage MIP Fund Accounting makes it extremely quick and easy to create the component reports that are included in the CAFR."

Sage helps more than 3.1 million small and mid-sized businesses and nonprofits in the U.S. and Canada, like the American Lung Association and Big Brothers Big Sisters of Central Texas, increase efficiency and more easily manage their operations through the use of technology. From fund accounting, donor and fundraising management, and fixed asset management, to online donation processing, human resources, payroll, and health care, Sage offers a technology solution to meet the need. For more than 30 years, the company has been helping nonprofit organizations further their missions and better serve constituents through the use of technology.

Sage MIP Fund Accounting v10.2 is available now. For more information, please visit www.sagenonprofit.com or call 800-811-0961.

About Sage MIP Fund Accounting

Available as licensed software or in a remotely hosted environment, Sage MIP Fund Accounting is Sage North America's software for nonprofit and government financial management. It is part of a broad portfolio of Sage business management software and services that support accounting, ERP, CRM, human resources and other operations. First introduced in 1982, Sage MIP Fund Accounting has been honored with numerous industry awards, including four consecutive Campbell Awards from Campbell Rinker for exceptional ratings in the Nonprofit Accounting Software Survey, a nationwide survey of accounting software users.

About Sage North America

Sage North America is part of The Sage Group plc, a leading global supplier of business management software and services. Sage North America employs more than 4,100 people and supports nearly 3.1 million small and medium-size business customers. The Sage Group plc, formed in 1981, was floated on the London Stock Exchange in 1989 and now employs 13,400 people and supports 6.1 million customers worldwide. For more information, please visit the Web site at www.sagenorthamerica.com.

© 2009 Sage Software, Inc. All rights reserved. Sage, Sage Software, Sage logos and the Sage product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc. or its affiliated entities. All other trademarks are the property of their respective owners.

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