SOURCE: SalesQuest

November 23, 2009 11:17 ET

SalesQuest Announces Chris Black as Director of Customer Dynamics

ANDOVER, MA--(Marketwire - November 23, 2009) - SalesQuest, the industry leader in deep dive company sales intelligence reports on Fortune 1000 and Fortune Global 500 companies, announces appointment of Chris Black to Director of Customer Dynamics.

In his new role as Director of Customer Dynamics, Mr. Black will assist with day-to-day customer support while also leveraging social media channels to reach out and improve customer communications. He will be utilizing Facebook, Twitter and LinkedIn to connect with customers concerning their use of CRUSH Reports, CRUSH Alerts 2.0, and the CRUSH Update Online Platform.

As a link between our CRUSH research analysts and SalesQuest's customers, Mr. Black will be using customizable end-user surveys to determine the value of CRUSH Reports and the ROI of each customer subscription, allowing SalesQuest to better serve its customers needs. He will help educate customers to use CRUSH Reports in innovative ways and to educate them on the functionality of the CRUSH Update Online Platform.

Mr. Black says that he "plans to nurture more open communications with our customers in order to better serve their needs as well as to improve SalesQuest's current sales lead services."

Promoting customer-facing support will allow the company to evaluate their current CRUSH Reports and CRUSH Alerts 2.0 service and make changes based on specific customer feedback. In addition, Mr. Black will also be hand-delivering requested additions to the CRUSH library of sales intelligence reports on Fortune 1000 and Global 500 companies, according to CEO Mimi Evans.

"My goal is to increase the overall awareness of the availability of CRUSH Reports within these organizations and to expand current users' understanding of how to leverage our tools," Mr. Black said.

To learn more about SalesQuest, CRUSH Reports and how they can help, please visit the Resources page to download free sales tools such as "Selling into the Fortune 1000," "Strategic Account Plan Template," "Sales Intelligence Provider RFP," and "Top 10 Technology Buyer's Tips."

About SalesQuest®

SalesQuest is one of the fastest growing sales intelligence companies having recently been ranked by Inc. Magazine as #255 Nationwide and #11 in the Business Services Sector in 2008. For more information on SalesQuest and CRUSH Reports, please visit

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