SOURCE: Selectica

January 18, 2008 16:05 ET

Selectica Announces Initiatives to Ensure Products and Services Meet Evolving Market Demands

Selectica Initiates an Annual Business Impact Survey, Launches First Customer-Driven Customer Satisfaction Survey, and Expands Customer Advisory Council

SAN JOSE, CA--(Marketwire - January 18, 2008) - Selectica, Inc. (NASDAQ: SLTC), a leading provider of enterprise contract lifecycle management and sales configuration solutions, today made three significant announcements aimed at reinforcing customer input in the strategic direction of the company. First, the company indicated that it will launch an annual business impact survey to evaluate the benefits and challenges of contract management technology in enterprise environments. Second, the company stated that a new customer satisfaction survey, driven by the Selectica Customer Advisory Council (S-CAC, an advisory group of key customers established in mid-2007), will be launched later this quarter. Third, Selectica welcomed two Fortune 100 companies as new members of the seven member S-CAC team.

"When we created S-CAC last year, we put in place real programs to demonstrate that we are seriously committed to our customer base and the contract management industry," said Bob Jurkowski, Selectica's Chairman and CEO. "These latest initiatives reinforce those early measures and ensure that our solutions will continue to deliver the performance, features, functionality, and business value the market demands."

"Selectica clearly believes that their growing base of diverse customers represent a resource that should not be squandered," said Thad Stephens, Vice President, Legal and Corporate Affairs at Covad Communications, and a member of S-CAC. S-CAC will be involved at every step of the process, from selection of the consultancy that will complete the survey, to design of the survey methodology and evaluation of results. It will then be S-CAC's responsibility to distribute findings to the rest of the customer base and present them again at Selectica Fusion 08, the company's second annual contract management summit to be held October 26-28 in Monterey, California.

Although S-CAC will not be directly involved in the administration of Selectica's first annual business impact survey, scheduled to begin in mid-2008, they will be key participants -- as will all customers. Results are expected to be available to them, and the general public, by the end of August.

For more information on Selectica's customer focus, visit the Customer Success Network page.

About Selectica, Inc.

Selectica, Inc. (NASDAQ: SLTC) provides its customers with software solutions that automate the complexities of enterprise contract management and sales configuration lifecycles. The company's high-performance solutions underlie and unify critical business functions including sourcing, procurement, governance, sales and revenue recognition. Selectica has been providing innovative, enterprise-class solutions for the world's largest companies for over 10 years and has generated substantial savings for its customers. Selectica customers represent leaders in manufacturing, technology, retail, healthcare and telecommunications, including: Accenture, ABB, ADP, Bell Canada, Cisco, Covad Communications, Fujitsu, General Electric, Fireman's Fund Insurance Company, IBM, Juniper Networks, Reliance Industries, Rockwell Automation, Tellabs, and Walt Disney. Selectica is headquartered in San Jose, CA. For more information, visit the company's Web site at www.selectica.com.

Contact Information

  • Investor Contact:
    Tony Rossi
    Financial Relations Board for Selectica
    213-486-6545
    Email Contact

    Media Contact:
    Sam Diamond
    Diamond Publications
    520-575-2787
    Email Contact