SOURCE: Empirix Inc.

October 01, 2007 08:30 ET

Send Word Now Selects Empirix to Test and Monitor Critical On-Demand Alerting and Response Services

Company Reduces Test Cycle Times by 6x With Empirix's Automated Solutions

BEDFORD, MA--(Marketwire - October 1, 2007) - Empirix® Inc. announced today that Send Word Now, a leading provider of on- demand alerting and response services, has selected Empirix web application testing and monitoring solutions to ensure the performance, scalability and reliability of its SWN Alert Service.

Hundreds of well-known organizations including Wal-Mart, Bank of New York and the Sears Tower rely on Send Word Now's Alerting and Response services to ensure the safety of their customers and employees in case of an emergency. Given the mission-critical nature of emergency and everyday communications, the performance, scalability and reliability of the communications infrastructure is paramount. Jeremy Sterns, Chief Technology Officer for Send Word Now, reports that his QA staff's efficiency and effectiveness have soared since implementing Empirix's e-TEST® suite for testing and OneSight® for monitoring.

"Our QA team used to test manually, and it was a time-consuming process because we are so meticulous," said Sterns. "With our Empirix software, we've been able to reduce test cycles by a factor of six while improving test coverage. Instead of performing repetitive tasks or struggling with less capable tools, our staff can dedicate time to crafting test cases interactively. We're very happy with our decision to go with Empirix, and feel very confident about the resulting quality of our software platform."

Sterns reported that Send Word Now selected Empirix based on several factors, including its built-in support for Web services, its ease-of-use, and the quality of its technical support.

Larry Timm, General Manager of the Empirix Web Business Unit, noted that due to the nature of Send Word Now's services, their quality requirements are unusually high. "Send Word Now provides a fantastic service for emergency management, and they are understandably very selective about their vendors," said Timm. "We are proud to have been tapped for this project."

Empirix's e-TEST suite was designed specifically for pre-deployment testing of Web applications and Web services. Its OneSight solution was designed for post-deployment monitoring of those applications. Both products have won numerous accolades from customers, analysts and press for their ease-of-use and ability to find potential problems that traditional testing and monitoring tools miss.

About Empirix

Empirix helps organizations adopt complex communications solutions with confidence. We combine the industry's deepest knowledge of telecommunications and self-service applications with award-winning testing and monitoring solutions to ensure our customers realize the promise of their technology investments. Empirix is the only company with expertise that spans the evolution of these advanced technologies across multiple markets -- from testing in R&D labs through monitoring the end-user experience. For over a decade, thousands of quality-conscious network equipment manufacturers, service providers and enterprises worldwide have trusted Empirix to reduce the time and cost of integrating new technologies into existing environments. Visit

About Send Word Now

Send Word Now is the leading provider of on-demand alerting and response services driving effective communication during time sensitive situations. The easy-to-use, web-based services are used by corporations, government agencies, and educational institutions to ensure fast, effective, two-way communication in real-time, ensuring continuity during time sensitive events -- anywhere, anytime, regardless of location, device or connection. The company is headquartered in New York City. More information about Send Word Now can be found at

Send Word Now. Get Word Back. See the Results.

Empirix, e-TEST suite and OneSight are trademarks or registered trademarks of Empirix Inc. in the United States. All other trademarks contained herein are the property of their respective owners.

Contact Information