SOURCE: Accanto Systems

Accanto Systems

April 20, 2010 04:00 ET

Service Assurance Market Leadership Enables Accanto to Beat Major Competitors

Distinguished Among World-Class Companies, Accanto Receives Product Differentiation Excellence Award From Frost & Sullivan

HELSINKI, FINLAND--(Marketwire - April 20, 2010) -  Accanto Systems, a leader in Customer Service Assurance (CSA) solutions for today's converged networks, announced that the company will be recognized for achievements in the service assurance solutions arena. Frost & Sullivan, the Growth Partnership Company, will be awarding the coveted Product Differentiation Award for Accanto's leadership in mobile assurance. With several major players in the market, Accanto is well-known for defining the standards of CSA through its Extreme Customer Service Assurance solutions.

"Our unique approach to research enables us to determine how best-in-class companies manage growth, innovation and leadership," said Olga Yashkova, Senior Analyst, Frost & Sullivan. "Based on the findings of our Best Practices research, we are proud to present the 2010 World Product Differentiation Excellence Award in Mobile Service Assurance to Accanto." Criteria used to distinguish Accanto from key competitors: features/functionality, quality/complexity, customization, target market focus, and unique name/brand recognition.

"We're extremely pleased to accept this award from Frost & Sullivan," said Michele Campriani, CEO of Accanto. "From Day One, we've made it our goal to be innovative and customer-centric, in the products and solutions we offer and in attention to our own clients. Our deep competencies in service assurance and our flexible system platform allow us to be agile and quick to respond to customer needs in a differentiating and cost-effective manner. As a result, we've been able to make customer service assurance the defining standard of our business."

Accanto accepts the award at a ceremony slated for April 29 in San Antonio, Texas.

About Accanto Systems
With solutions deployed to 180 customers in over 60 countries, Accanto Systems is a leading supplier of advanced Customer Service Assurance and troubleshooting solutions to communications service providers. Accanto's probe-based Customer Service Assurance solutions provide in-depth monitoring, analysis and troubleshooting capabilities, helping operators overcome the massive challenges associated with migration to converged, next-generation telecom architectures. Solutions can be utilized by any level of the organization, from the NOC to Customer Care to Marketing, and scale easily for use by new technicians all the way to technical experts. Accanto's team of OSS and Operations consultants allow each solution to be optimized and fully integrated into the organizations' operational and business processes. www.accantosystems.com.

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