Service Canada

Service Canada

January 12, 2007 09:35 ET

Service Canada Reaches Out to More Canadians

LAC SAINTE-MARIE, QUEBEC--(CCNMatthews - Jan. 12, 2007) - The Honourable Lawrence Cannon, Minister of Transport, Infrastructure and Communities, on behalf of the Honourable Monte Solberg, Minister of Human Resources and Social Development, announced today the opening of a new Service Canada outreach site in Lac Sainte Marie, making it easier for residents to access the programs and services they need, where and when they need them.

"Canadians have said they want simple and efficient service and they want a choice in how they access that service - whether by phone, Internet or in person," Minister Cannon said. "With this new outreach site, Canada's new Government is making sure residents in Lac Sainte-Marie and neighbouring communities have access to personalized assistance from people who can help them get the right information about the programs and services they need."

With a combination of a national telephone information service, on-line services, and Service Canada Centres, information on programs and services is just a call, click or visit away. Service Canada's strong regional presence and cross-country service delivery network means Canadians can find information about passports, apply for a Social Insurance Number, receive Employment Insurance, Canada Pension Plan or seniors benefits, look for a job and plan a career, or find information about government programs and services all from one place.

In Quebec there are currently 80 points of service, including mobile and outreach services that give Canadians living in many remote, rural and northern communities that were previously underserved access to government assistance and information.

A Service Canada agent will now be available at 106 chemin Lac Sainte-Marie every two weeks on Wednesdays from 9:30 a.m. to 12:00 p.m., and from 1:00 p.m. to 2:30 p.m., to provide citizens with information about Government of Canada programs and services, and help them file their Employment Insurance and Income Security applications.

Service Canada is integrating services from a number or federal department to form a single service delivery network. Over the next three years, Service Canada will keep enhancing and introducing more services with the goal of continuous improvement in service delivery and client satisfaction.

This news release is available in alternative formats on request. Call 1 800 788-8282 on a touch-tone phone, or through a teletypewriter (TTY).

Contact Information

  • Media only:
    Service Canada Communications
    Pascal Doucet
    514-982-2384 Ext. 2209
    or
    Service Canada
    Media Relations Office
    819-994-5559
    or
    Public Enquiries:
    1 800 O-Canada (1-800-622-6232)
    TTY: 1-800-926-9105
    servicecanada.gc.ca