SUNNYVALE, CA--(Marketwire - January 18, 2010) -
ShoreTel® (
NASDAQ:
SHOR), the leading provider of brilliantly simple Unified Communications
(UC) software applications, announced that a growing number of enterprises
have adopted its ShoreTel 360 Legacy Migration Program and are choosing
ShoreTel to tightly integrate feature-rich UC capabilities in multivendor
PBX environments.
"Increasing numbers of corporations with legacy phone systems are looking
for ways to leverage their existing investments as they transition to UC
without immediately ripping out and replacing their entire legacy PBX
infrastructure," said John W. Combs, Chairman and CEO at ShoreTel. "The
ShoreTel 360 Legacy Migration Program allows these companies to reap the
benefits of a complete ShoreTel UC solution across the entire enterprise --
even in locations where they are not ready to displace their existing
platforms, protecting earlier PBX investments as they migrate to pure
IP-based solutions as time and budget permit."
ShoreTel cross-platform solutions have been proven in production
deployments with ShoreTel front-ending legacy Nortel, Avaya, Cisco,
Ericsson, Fujitsu, Mitel and NEC platforms.
The ShoreTel 360 Legacy Migration Program includes implementation resources
for deploying a suite of applications including UC, unified messaging,
multichannel contact center, conferencing and collaboration, personalized
communications and mobility services, along with enterprise resource
management tools. Based on open standards, ShoreTel consolidates and
simplifies enterprise-wide communications with coordinated dial plans,
trunking services, and employee database management across disparate
systems.
ShoreTel supports various deployment models ranging from basic to highly
sophisticated, including:
-- Simple tie-line integration that supports coordinated dial plans and
allows the PBXs to hand traffic to each other reducing telecom costs.
-- Voicemail replacement in which the locations with the legacy PBXs
continue to use the features of the old PBX but upgrade their legacy
voicemail with ShoreTel unified messaging. This offers the advantage of
using ShoreTel's advanced UM capabilities across the entire enterprise.
-- Full ShoreTel UC integration where the multi-location enterprise has
a mixed environment with ShoreTel at some locations while the old legacy
PBXs stay in place at others as part of a planned migration that can occur
over time. Every user, across all locations, gets the benefits of the
ShoreTel UC experience, abandoning the legacy PBX features while the
business salvages the use of the legacy PBX for the desktop phone.
"Customers are thrilled to learn that they can embrace the ShoreTel unified
communications solution across their entire multi-site enterprise while
salvaging their previous investment in their legacy PBX platforms. In
particular, Nortel customers who want to transition gradually are looking
for alternatives besides Avaya. ShoreTel's distributed architecture
solution represents a viable alternative that seamlessly supports these
systems in a manner that is easy for users and administrators. There is no
need for customers to wait for what Avaya's Aura is promising when ShoreTel
can support legacy integration today," Combs added.
The brilliant simplicity of the ShoreTel cross platform solutions on legacy
platforms have already shown positive results in deployments among
multivendor customers with limited IT resources. Successful deployments
include SEH America, a leading supplier of silicon wafer technologies,
which integrated its ShoreTel solutions with legacy Nortel systems now
serving over 800 employees on its main campus. "By leveraging ShoreTel's
open interfaces, we provide new unified communication applications to our
employees as we migrate to a pure IP solution over time," said Kenton
Dolan, system administrator at SEH America. "ShoreTel's simplified
administration has reduced complexity and support costs immensely. Our
employees rave about the new communications applications, resulting in
higher productivity, mobility and accessibility."
About ShoreTel, Inc.
ShoreTel, Inc., (
NASDAQ:
SHOR) is the provider of brilliantly simple
Unified Communication (UC) solutions based on its award-winning IP business
phone system. We offer organizations of all sizes integrated, voice, video,
data, and mobile communications on an open, distributed IP architecture
that helps significantly reduce the complexity and costs typically
associated with other solutions. The feature-rich ShoreTel UC system offers
the lowest total cost of ownership (TCO) and the highest customer
satisfaction in the industry, in part because it is easy to deploy, manage,
scale and use. Increasingly, companies around the world are finding a
competitive edge by replacing business-as-usual with new thinking, and
choosing ShoreTel to handle their integrated business communication.
ShoreTel is based in Sunnyvale, California, and has regional offices in
Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For
more information, visit
www.shoretel.com.
Contact Information: Press Contact:
Elizabeth Hilton
Eastwick Communications
Tel: +650-480-4018
ehilton@eastwick.com