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ShoreTel Reaches One Million Phone Milestone With Shipment to Non-Profit Community Health Center
Company Ships One Millionth Phone to Clinica Romero, Which Works on Behalf of the Underserved Population of Greater Los Angeles
| Source: ShoreTel
SUNNYVALE, CA--(Marketwire - January 26, 2010) - ShoreTel, Inc. (NASDAQ : SHOR ), the leading
provider of brilliantly simple IP phone systems with fully integrated
Unified Communications (UC), is pleased to announce that is has shipped its
one millionth phone to Clinica Romero in Los Angeles as part of an initial
deployment that includes more than 180 phones in three locations.
ShoreTel IP phones deliver power IP communication capabilities, yet are
easy to use and combine intuitive controls in a stylish and elegant form.
Ergonomically designed for durability and comfort, the full range of
ShoreTel IP phones are ideal for phone-centric users in all roles and
include features such as an industry-leading speakerphone for a superb
hands-free experience.
"We're thrilled to be the recipient of the one millionth phone since
ShoreTel is one in a million when it comes to phone systems," said Robert
Desmond, CFO at Clinica Romero. "The ShoreTel solution provides a solid
platform for future growth and enables us to deploy a single phone system
across all of our three sites, and manage them from a single point without
requiring additional IT resources. Plus, the easy to learn features create
a highly efficient call center to better serve our community."
As a private, nonprofit, federally qualified community health center,
Clinica Romero operates in East Los Angeles neighborhoods, serving
disadvantaged patients, including the homeless, from more than 140 Southern
California zip codes. ShoreTel features such as workgroups, hunt groups and
office anywhere help Clinica Romero ensure that no call goes unanswered,
and that patients are routed to the most qualified staff member as quickly
as possible.
Clinica Romero joins a growing number of healthcare organizations and
nonprofits choosing ShoreTel because of its highly reliable IP business
communication system that is easy to deploy, use and manage, and offers a
low total cost of ownership. The clinic researched and evaluated several
phones systems before deciding upon the ShoreTel UC system from ShoreTel
reseller, IntelesysOne. Its affordability and ease of management support
the long-term budgetary goals of this highly active nonprofit, freeing
valuable budget and resources to better serve its patients.
"ShoreTel is delighted that the Clinica Romero is now the proud owner of
our one millionth phone and pleased to welcome this worthy cause to our
growing customer base," said John W. Combs, ShoreTel chairman and CEO. "As
more organizations realize the value of our brilliantly simple UC
solutions, the millionth phone shipment marks an important milestone in the
history of our company. By making modern communication features easy to
access and comfortable to use, ShoreTel is helping organizations like
Clinica-Romero see the high levels of user adoption required to improve
efficiency and responsiveness."
Despite the economic downturn, ShoreTel has maintained a steady growth over
the past few years, in part due to its management simplicity and obsessive
focus on customer satisfaction. In April 2009, independent analyst firm,
Synergy Research, announced that ShoreTel had achieved the No.1
market-share position worldwide in the small and midsize market for its
desktop application, ShoreTel Call Manager. In November, Nemertes Research
awarded ShoreTel Best Overall VoIP Provider for the sixth year in a row,
based on independent surveys of IT professionals.
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About ShoreTel, Inc.
ShoreTel, Inc. (NASDAQ : SHOR ) is the provider of brilliantly simple Unified
Communication (UC) solutions based on its award-winning IP business phone
system. We offer organizations of all sizes integrated, voice, video, data,
and mobile communications on an open, distributed IP architecture that
helps significantly reduce the complexity and costs typically associated
with other solutions. The feature-rich ShoreTel UC system offers the lowest
total cost of ownership (TCO) and the highest customer satisfaction in the
industry, in part because it is easy to deploy, manage, scale and use.
Increasingly, companies around the world are finding a competitive edge by
replacing business-as-usual with new thinking, and choosing ShoreTel to
handle their integrated business communication. ShoreTel is based in
Sunnyvale, California, and has regional offices in Austin, Texas, United
Kingdom, Sydney, Australia and Munich, Germany. For more information, visit
www.shoretel.com.