January 14, 2010 14:00 ET

Statement from Canada Post

EDMONTON, ALBERTA--(Marketwire - Jan. 14, 2010) - Today, the St. Albert RCMP announced charges have been laid against a former Canada Post employee as a result of a joint investigation supported by Canada Post's Postal Inspectors and the Edmonton Police Services. As part of the investigation, a large quantity of mostly advertising mail was recovered.

Canada Post deeply regrets this situation and apologizes to our customers for any inconvenience caused. We value the trust people put in us to deliver the mail and take this matter very seriously.

We are now in the process of notifying customers and, as is our responsibility, delivering the recovered items. As a result, a number of people in the Edmonton area will receive mail dating back, in some instances, as far as 1993. The mail will be sent with a letter of apology from Canada Post. The advertising mail, much of which was unaddressed, will be returned to the commercial mailers.

This is an unfortunate situation. While we already have robust processes and security measures in place to process some 40 million pieces of mail per day, we will continue to improve our approach to avoid similar situations in the future.

As the matter is now before the courts, Canada Post is not in a position to comment further. Anyone with information regarding the investigation should contact the St. Albert RCMP at 780-458-7700. Canada Post may be contacted through its Customer Service Line at 1-800-267-1177.

Contact Information

  • Canada Post
    Media Relations