SOURCE: support.com

Support.com

May 04, 2010 08:00 ET

Support.com Adds Over 200 Work-From-Home Staffers to Its All-North American Team of Personal Technology Experts™

Company Cites Specialized Recruiting Techniques as Key to Overwhelming Success of Its 100 Hires in 100 Days Campaign

REDWOOD CITY, CA--(Marketwire - May 4, 2010) -  Support.com®, Inc. (NASDAQ: SPRT), which provides consumers and small businesses with a quick, cost-effective and stress-free technology support experience over the Internet and the phone, announced that it recently hired more than 200 work-from-home, online Personal Technology Experts, more than doubling its previously announced goal of 100 hires in 100 days. 

The company credits the success of the campaign to its specialized recruiting techniques. Support.com also employs extensive testing and evaluation techniques to ensure that only the most qualified applicants are hired and are able to excel at the job after training.

"We're delighted with the outcome of our hiring efforts, which further validate our work-from-home business model that allows us to scale faster by recruiting in many cities at the same time, unlike a brick and mortar model where you are limited to a single area," commented Josh Pickus, President and Chief Executive Officer of Support.com.

Since kicking off the campaign in January, Support.com has received thousands of job applicants, from cities all across the United States and Canada. A small percent of applicants were invited to a second round of screening to determine if they qualified for the rigorous online training that ensures they meet the company's internally developed best-in-class standards of technical aptitude and customer service.

Those selected to join the Support.com staff hail from a wide range of states, including Texas, Florida, Arizona, Illinois, New York, Washington, Oregon and Ohio.

With demand for online personal tech services continuing to grow, Support.com is maintaining its search for exceptional talent. North American residents who think they have "the right stuff" can click or visit http://corp.support.com/careers to review the qualifications for employment and submit a confidential application.

About Support.com
Support.com, Inc. (NASDAQ: SPRT) provides services and software that help consumers and small businesses with their technology needs. Support.com's North American Personal Technology Experts™ provide a quick, cost-effective and stress-free technology support experience over the Internet and the phone using Support.com's advanced technology platform. Support.com also provides consumer software for the do-it-yourself customer. Support.com, Inc. is an Equal Opportunity Employer.

Support.com is a trademark or registered trademark of Support.com, Inc. or its affiliates in the US and other countries. Other names may be trademarks of their respective owners.

For more information visit www.support.com.

Cautionary Note Regarding Forward-Looking Statements
Statements made in this document that are not historical facts are "forward-looking statements" and accordingly involve risks and uncertainties that could cause actual results to differ materially from those described herein. The potential risks and uncertainties that could cause results to differ materially include, among others, our ability to retain and grow major partnerships, our ability to maintain and grow revenue through new channels and direct-to-consumer, our ability to meet operational objectives, our ability to control expenses and achieve profitability, and our ability to successfully integrate acquired products and services. These and other risks are detailed in Support.com's reports filed with the Securities and Exchange Commission, including without limitation its latest Annual Report on Form 10-K and its latest quarterly report on Form 10-Q, copies of which may be obtained from www.sec.gov. Support.com does not intend to update this information to reflect future events or circumstances, and disclaims any obligation to do so except as may be required by law.

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