SOURCE: support.com

Support.com

August 18, 2010 08:00 ET

Support.com Provides Tips to Ensure Tech-Dependent Students Are Back-to-School Ready

REDWOOD CITY, CA--(Marketwire - August 18, 2010) -  With today's students increasingly dependent on their personal technology to get them through the school year, it's more important than ever that their PCs, laptops, Netbooks, printers and more are as back-to-school ready as they are. To ensure that their technology is working when they need it most, online tech support provider Support.com (NASDAQ: SPRT) strongly recommends that students conduct a little PC maintenance before the first bell of the new school year rings.

According to Dhugael McLean, Tech Support Analyst at Support.com, there are some basic, but all-important tech tips every student should follow:

  • Keeping Private Files From Becoming Public: With more and more students seeking to do their online research out of their home or dorm room in favor of public spaces like the local coffee house, don't forget that the public Wi-Fi network you're working on is open -- for business and possible attack. So be sure your computer has the most up-to-date virus and spyware protection.

  • A Little Maintenance Goes A Long Way: If your computer is sluggish, it's likely a result of junk data that tends to accumulate, fragmenting your hard drive and slowing down your system. Removing unwanted or unneeded files or simply reordering the ones you want to keep will get your PC working quickly and more efficiently.

  • You Can't Go Forward Unless You Back It Up: Before writing a single sentence, have a plan for saving and backing up files to prevent disastrous data losses. In addition to keeping duplicate files of important documents on a personal storage device, there are several trusted online data storage and backup services that are well worth the nominal monthly charge for a little piece of mind.

  • Make Room for the New Semester: If you haven't already done so, move last year's school projects and files onto an external hard drive. Though new computers have an abundance of storage, it's always good to start the new year fresh.

"With students relying on their PCs to do everything, including research, writing papers, communicating with teachers and classmates, and even purchasing or renting books online, it's imperative that their technology doesn't fail them," said McLean. "Taking preventative measures and having a tech lifeline such as Support.com ready 24/7 can help ensure a successful new school year."

About Support.com
Support.com, Inc. (NASDAQ: SPRT) provides hassle-free, expert tech support services and software that help consumers and small businesses with their technology needs. Support.com's live online tech support is conducted over the phone and the Internet by highly qualified Personal Technology Experts™ who are 100% based in the U.S. and Canada. Support.com also provides consumer software for the do-it-yourself customer. Support.com, Inc. is an Equal Opportunity Employer.

Support.com is a trademark or registered trademark of Support.com, Inc. or its affiliates in the US and other countries. Other names may be trademarks of their respective owners.

For more information visit www.support.com.

Cautionary Note Regarding Forward-Looking Statements
Statements made in this document that are not historical facts are "forward-looking statements" and accordingly involve risks and uncertainties that could cause actual results to differ materially from those described herein. These and other risks are detailed in Support.com's reports filed with the Securities and Exchange Commission, including without limitation its latest Annual Report on Form 10-K and its latest quarterly report on Form 10-Q, copies of which may be obtained from www.sec.gov. Support.com does not intend to update this information to reflect future events or circumstances, and disclaims any obligation to do so except as may be required by law.

Contact Information