SOURCE: AppWorx Corporation

December 06, 2006 08:03 ET

Survey Identifies Manual Intervention as Top Barrier to IT Processing Performance

BELLEVUE, WA -- (MARKET WIRE) -- December 6, 2006 --A recent survey of more than 110 information systems and technology managers identified manual intervention as the top barrier to enterprise IT efficiency. The survey, which polled a diverse group of attendees from Oracle® OpenWorld 2006, shows human error and manual process management as the main contributors to IT inefficiency -- accounting for 50 percent of all responses. Lack of application integration and custom script maintenance follow, receiving 17 percent and 13 percent of the vote, respectively.

Other findings of the survey, conducted by AppWorx Corporation, show that a dependency on human intervention and the heavy manual component of business application operation leaves IT staff walking a fine line between systems management and business process management. Forty-nine percent of those polled report spending the majority of their time managing routine system-level tasks rather than mission-critical business application processes.

According to respondents, problems in IT processing environments are most commonly due to complex application integrations, poor data integrity, bottlenecks during peak processing periods and a lack of centralized process control -- totaling nearly 60 percent of all votes. Application process automation tools are specifically designed to address these problems, yet only 11 percent of respondents have plans to research or implement such a tool.

"Most enterprise IT departments are aware of the factors hindering maximum performance, but they're often unaware that solutions exist to significantly reduce or eliminate these issues," said Tim Kramer, marketing director for AppWorx Corporation. "Next-generation automation solutions reduce manual intervention for accelerated processing and improved accuracy, while providing a single point of orchestration and management for even the most complex application environments."

About AppWorx Corporation

AppWorx Corporation is a leading provider of application automation and scheduling products that ensure core business processes run faster, more accurately and without interruption. AppWorx fully automates business processes across multiple applications, allowing organizations to speed implementations, exceed IT service level agreements, lower application lifecycle costs and accelerate the delivery of information throughout the organization. AppWorx has successfully improved efficiency and reduced IT operating expenses for more than 650 organizations worldwide, including Citibank, DoubleClick, Eastman Kodak, eBay, General Electric, Gymboree, Motorola, New York Stock Exchange, Panasonic, Sun Microsystems, Symantec, Toshiba and Verizon. For more information, visit or call 1-877-APPWORX.

Contact Information

  • Media Contact:
    Ian Kramer
    PR Manager, AppWorx Corporation
    425-644-2121 x139
    Email Contact