April 19, 2010 06:00 ET

System-Wide Focus on Talent Management at North Shore-LIJ Health System Drives Organizational Success

Taleo Helps Healthcare Giant Improve Employee Engagement, Patient Care and Operating Margins

DUBLIN, CA--(Marketwire - April 19, 2010) -  Taleo Corporation (NASDAQ: TLEO), the leading provider of on-demand talent management solutions, today announced the continued success of customer North Shore-LIJ Health System (North Shore-LIJ) in creating a CEO-driven approach to talent management to align its quality of care priorities throughout the organization. In a recent PricewaterhouseCoopers global survey, 97% of CEOs cited finding and retaining the right employees as the top strategic advantage in moving their businesses forward. Correspondingly, organizations such as North Shore-LIJ that put talent management strategies and technology in place to support this need are successfully pushing ahead in this new economy, despite a slew of talent challenges.

Workforce volatility challenges:

Highlights of North Shore-LIJ's success:

With the help of Taleo's products and with full support from its senior leadership, North Shore-LIJ has been able to make talent and performance management a focal point for all employees, from the most senior executives to front-line workers. This ultimately exceeded financial expectations and generated measurable results for North Shore-LIJ, including:

  • Creating a comprehensive talent management strategy that encompasses recruiting, onboarding and performance management;
  • Tying performance management to wider company initiatives, so all employees have a clear picture of how their work affects the organization's overall success;
  • Fostering a corporate culture of quality and personal responsibility for the success of the organization, as recognized by North Shore-LIJ being awarded the NQF National Quality Healthcare Award, the nation's most prominent award in honor of outstanding commitment to quality-driven healthcare;
  • Exceeding financial performance, which allowed the organization to put the funds back into patient care;
  • Achieving higher levels of employee engagement and patient satisfaction.

Industry Insight:

  • According to Bersin & Associates, businesses leveraging integrated talent management are:
    • 26% more productive;
    • have 41% less turnover;
    • are 28% less likely to have a major layoff.

Customer video:

Supporting quotes:

"We perform miracles, we save lives, we restore hope, we bring families together... when you work in healthcare, you have an obligation and you have a responsibility. You don't just have a job," said Michael Dowling, President and CEO of North Shore-LIJ.

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About Taleo
Taleo (NASDAQ: TLEO) is the leader in on-demand unified talent management solutions that empower organizations of all sizes to better understand and engage their best talent for improved business performance. More than 4,400 organizations use Taleo for talent acquisition, performance and compensation management, including 47 of the Fortune 100 and over 3,600 small and medium sized businesses across 200 countries and territories. Known for its strong configurability and usability, Taleo runs on a world-class infrastructure and offers 99.9% availability. Taleo's Talent Grid harnesses the resources of the Taleo community of customers, candidates, and partners to power the talent needs of companies around the world.

Forward-looking Statements
This release contains forward-looking statements, including statements regarding the demand for Taleo's solutions, results from use of Taleo's solutions and general business conditions. Any forward-looking statements contained in this press release are based upon Taleo's historical performance and its current plans, estimates and expectations and are not a representation that such plans, estimates, or expectations will be achieved. These forward-looking statements represent Taleo's expectations as of the date of this press announcement. Subsequent events may cause these expectations to change, and Taleo disclaims any obligation to update the forward-looking statements in the future. These forward-looking statements are subject to known and unknown risks and uncertainties that may cause actual results to differ materially. Further information on potential factors that could affect actual results is included in Part I, Item 1A of Taleo's Annual Report on Form 10K, as filed with the SEC on March 11, 2010, and in other reports filed by Taleo with the SEC.

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