January 10, 2008 12:05 ET

TELEPERFORMANCE : Significant USA Market News

PARIS--(Marketwire - January 10, 2008) - Teleperformance announced today completion of the negotiations between Teleperformance USA and its first client. This new agreement has been renewed for a three-year period to support a variety of applications including Customer Care, Technical Support & Customer Growth.

Teleperformance's partnership with such a Major Telecommunications Client is outstanding given both the size of the contract, which is one of the most significant in the outsourcing industry in the US, as well as the confirmation of the client's loyalty.

About Teleperformance:

Teleperformance (Euronext: FR 0000051807), the world's leading provider of outsourced CRM and contact center services, operates under various brands, such as Teleperformance for customer acquisition, customer service and customer growth programs, as well as TechCity Solutions and Cash Performance respectively specializing in technical support and debt collection. In 2006, the Teleperformance Group achieved EUR 1,385 million revenues (US$1,824 million - exchange rate at December 31, 2006: EUR 1 < > = US$1.317).

The Group operates nearly 75,000 computerized workstations, with more than 80,000 employees (Full-Time Equivalents) across 272 contact centers in 45 countries and conducts programs in more than 60 different languages and dialects on behalf of major international companies operating in various industries.

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Contact Information

  • Teleperformance Contacts:
    (Email Contact)

    Michel PESCHARD
    Corporate Secretary, Board Member

    Nadine DAVESNE
    Press Relations

    This information is provided by HUGIN