SOURCE: TeleTech Holdings

October 04, 2007 09:15 ET

TeleTech Sponsors Komen Denver Race for the Cure®

Company Employees Volunteer in Record Numbers Two Years in a Row; TeleTech Matches Employee Donations With a Corporate Sponsorship

ENGLEWOOD, CO--(Marketwire - October 4, 2007) - TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions, today announced its premier sponsorship of Komen Denver Race for the Cure. For two years in a row, contributions from TeleTech and its employees earned it recognition as the number-one organization for donations. Two hundred and forty TeleTech team members are expected to participate in Sunday's race.

TeleTech is one of just four local premier sponsors. The premier sponsorship comes as a response to TeleTech employees, who have doubled the number of team registrants since 2006. In addition to the corporate sponsorship, TeleTech employees have raised more than $50,000 so far this year, including race registration fees. The company expects the total donation to exceed $115,000.

"We are very proud of our employees and thrilled to support their passion and collaborative efforts for such an important cause," said Kenneth Tuchman, TeleTech chairman and chief executive officer.

The TeleTech community action team, in conjunction with the newly launched TeleTech Foundation, has invented ingenious ways to raise money for Komen Denver beyond encouraging employees to register for Race for the Cure. Notable fundraisers include:

--  Selling 30,000 pink and white TeleTech for the Cure rubber bracelets
    across 36 TeleTech global locations, including headquarters
--  Selling casual days to employees
--  Selling a week of casual days during Pink Week, the five business days
    preceding the Denver race
--  Staffing a Donation Station that allows TeleTech employees to donate
    the value of unused vacation days to the Komen Denver affiliate
--  Offering pink food in the company cafeteria during Pink Week in
    exchange for donations
    

Employees have also volunteered to answer calls at the Race Line 9, a phone bank sponsored by 9News in Denver to field questions regarding Saturday's race.

About TeleTech

TeleTech is one of the largest and most geographically diverse global providers of business process outsourcing solutions. We have a 25-year history of designing, implementing, and managing critical business processes for Global 1000 companies to help them improve their customers' experience, expand their strategic capabilities, and increase their operating efficiencies. By delivering a high-quality customer experience through the effective integration of customer-facing front-office processes with internal back-office processes, we enable our clients to better serve, grow, and retain their customer base. We use Six Sigma-based quality methods continually to design, implement, and enhance the business processes we deliver to our clients and we also apply this methodology to our own internal operations. We have developed deep domain expertise and support approximately 300 business process outsourcing programs serving approximately 135 global clients in the automotive, communications, financial services, government, healthcare, retail, technology and travel and leisure industries. Our integrated global solutions are provided by 50,000 employees utilizing 34,000 workstations across 88 delivery centers in 18 countries.

About Denver Metropolitan Affiliate of Susan G. Komen for the Cure

The Denver Affiliate was founded in 1994 to carry out the mission of the national organization on a local level. As a grant-making organization, the Affiliate distributes the funds raised through special events such as the Komen Denver Race for the Cure® and the Pink Tie Affair™, as well as through the generosity of individual and corporate donors, right back into the community. Since 1994, the Affiliate has raised more than $23 million, and has awarded $17 million to not-for-profit organizations that provide breast health and breast cancer education, screening, treatment and treatment support services to uninsured and underinsured individuals living in the Affiliate's 12-county service area. The Affiliate has also contributed more than $6 million to research through Komen National over the past 13 years. In April 2007, the Affiliate awarded more than $3 million to fund 35 local projects focusing on breast cancer education, screening, treatment and support. Another $1 million was awarded to international and national breast cancer research through the Komen Award and Research Grant Program. Seventy-five percent of the money raised (minus expenses) supports Denver-area breast cancer programs, clinical trials, and life-saving services for women of all backgrounds and ages.

About Susan G. Komen for the Cure

Susan G. Komen for the Cure, formerly known as the Susan G. Komen Breast Cancer Foundation, was established in 1982 by Nancy Brinker to honor the memory of her sister, Susan G. Komen, who died from breast cancer at the age of 36. Today, the organization is an international organization with a network of more than 75,000 volunteers working through local Affiliates and events like Komen Race for the Cure® to eradicate breast cancer as a life-threatening disease. A global leader in the fight against breast cancer, Komen fulfills its mission through support of innovative breast cancer research grants, meritorious awards and educational, scientific and community outreach programs around the world. Through fiscal year 2006, Komen, together with its Affiliate Network, corporate partners and generous donors, has invested nearly $1 billion in breast cancer research, education, screening and treatment programs. For more information about breast health or breast cancer, visit www.komen.org or call the Komen's Toll Free Breast Care Helpline at 1.800 I'M AWARE (1.800.462.9273).

FORWARD-LOOKING STATEMENTS

This press release may contain certain forward-looking statements that involve risks and uncertainties. The projections and statements contained in these forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance, or achievements to be materially different from any future results, performance, or achievements expressed or implied by the forward-looking statements. All statements not based on historical fact are forward-looking statements that involve substantial risks and uncertainties. In accordance with the Private Securities Litigation Reform Act of 1995, following are important factors that could cause our actual results to differ materially from those expressed or implied by such forward-looking statements, including but not limited to the following: our belief that we are continuing to see strong demand for our services and that sales cycles are shortening; the ability to close and ramp new business opportunities that are currently being pursued or that are in the final stages with existing and/or potential clients in order to achieve our Business Outlook; estimated revenue from new, renewed, and expanded client business as volumes may not materialize as forecasted or be sufficient to achieve our Business Outlook; the possibility of lower revenue or price pressure from our clients experiencing a business downturn or merger in their business; greater than anticipated competition in the BPO and customer management market, causing adverse pricing and more stringent contractual terms; risks associated with losing or not renewing client relationships, particularly large client agreements, or early termination of a client agreement; the risk of losing clients due to consolidation in the industries we serve; consumers' concerns or adverse publicity regarding our clients' products; our ability to execute our growth plans, including sales of new services; our ability to achieve our year-end 2007 and 2008 financial goals, including those set forth in our Business Outlook; risks associated with attracting and retaining cost-effective labor at our delivery centers; the possibility of additional asset impairments and restructuring charges; risks associated with changes in foreign currency exchange rates; our ability to find cost effective delivery locations, obtain favorable lease terms, and build or retrofit facilities in a timely and economic manner; risks associated with business interruption due to weather, pandemic or terrorist-related events; economic or political changes affecting the countries in which we operate; achieving continued profit improvement in our International BPO operations; changes in accounting policies and practices promulgated by standard setting bodies; and new legislation or government regulation that impacts the BPO and customer management industry.

Please refer to the Company's filings with the Securities and Exchange Commission, including the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2007, the Registration Statement on Form S-3 filed on March 19, 2007 and the Annual Report on Form 10-K for the year ended December 31, 2006, for a detailed discussion of factors discussed above and other important factors that may impact the Company's business, results of operations, financial condition, and cash flows. The Company assumes no obligation to update its forward-looking statements to reflect actual results or changes in factors affecting such forward-looking statements.

Contact Information

  • Media Contacts:

    Dana Brandorff
    Komen Denver Race for the Cure
    303.797.6890

    KC Higgins
    TeleTech Holdings
    303.434.8163