SOURCE: Varolii Corporation

Varolii Corporation

August 24, 2010 09:00 ET

The Business Case for Automated Communications -- A Varolii Webinar Series

SEATTLE, WA--(Marketwire - August 24, 2010) -  Traditional customer communication techniques, such as direct mail and agent outreach, are no longer the most affordable and effective tools for delivering important information and enhancing customer experience. To stay competitive, today's companies need to step outside business as usual and incorporate an automated communications strategy that will reduce costs, scale with a growing customer base and improve operational efficiency.

In this complimentary, 20-minute Webinar, Kael Kelly, Senior Director at Varolii Corporation, will share how some of the top Fortune 500 companies are turning to highly personalized automated communications to proactively reach customers with valuable information so they can take appropriate action. Kelly will discuss how automated communications not only improves customer experience, but also reduces costs associated with inbound customer calls and outdated dialer technology.

WHEN: Tuesday, Aug. 31, 2:00 - 2:20 p.m. ET / 11:00 - 11:20 a.m. PT

WHAT: The first complimentary Webinar in a three-part series highlighting real-world examples of how Fortune 500 companies have used smart automated communications to:

  • Drive down operational costs and increase reach and response rates
  • Effectively communicate with hard-to-reach customers
  • Reduce inbound calls

WHO: Kael Kelly, Senior Director at Varolii Corporation, brings more than 10 years of experience translating customer needs and market data into the company's overall marketing strategy. Prior to joining Varolii, Kelly held Product Management positions at Onvia and Electric Lightwave. Before that, he was a Market Researcher at Griggs-Anderson, designing custom research for technology companies. Kelly earned a master's degree in business administration from the University of Oregon.

REGISTER: https://www.varolii.com/en/go/2010/automating.aspx?v=1

Contact Information

  • Media Contact:
    Robin Rees
    Varolii Corporation
    206.902.3944
    Email Contact

    Jessica Kendall
    Edelman PR for Varolii
    206.268.2231
    Email Contact