SOURCE: The Radicati Group, Inc.

The Radicati Group, Inc.

November 23, 2009 07:00 ET

The Radicati Group Releases "Business User Survey, 2009" Study

A New Report From The Radicati Group, Inc. Examines User Preferences and Usage Patterns With Regards to Email, Collaboration, Security, Instant Messaging, Business Social Networks, Wireless Email, and More

PALO ALTO, CA--(Marketwire - November 23, 2009) - The Radicati Group, Inc.'s latest study, "Business User Survey, 2009," examines the use of a broad set of messaging and collaboration technologies in both business and consumer contexts.

According to the survey, business users spend an average of 19% of their work day (i.e. 1 hour and 17 minutes) sending and receiving email. In addition, they spend 8% of their work day (i.e. 38 minutes) on Business Social Networking sites, and 7% (i.e. 35 minutes) of their work day on Instant Messaging.

Survey respondents indicated they sent and received an average of 108 business email messages per day in 2009, which is somewhat lower than the average of 140 business email messages sent and received in 2008. This is the first year that users report a decline in the amount of business email sent and received, which is directly attributable to the growing use of other forms of communication in the workplace, such as Instant Messaging, and Business Social Networking.

To order a copy of the study, or for additional information about our market research programs, please contact us at (650) 322-8059, or visit our web site at

About The Radicati Group, Inc.

The Radicati Group covers all aspects of email security, email archiving, regulatory compliance, wireless technologies, web services, instant messaging, unified communications, and more. The company provides both quantitative and qualitative information, including detailed market size, installed base and forecast information on a worldwide basis, as well as detailed country breakouts.

The Radicati Group works with corporate organizations to assist them in selecting the right products and technologies to support their business needs, as well as with vendors to define the best strategic direction for their products. We also work with investment firms on a worldwide basis to help them identify and assess new investment opportunities.

The Radicati Group, Inc. is headquartered in Palo Alto, CA, with offices in London, UK.

Contact Information

  • Contact:
    Todd Yamasaki
    The Radicati Group, Inc.
    (650) 322-8059
    Email Contact