SOURCE: Thunderhead


February 04, 2010 07:00 ET

Thunderhead Announces 30% Year on Year Growth and Expands Management Team With Two Key Appointments

IRVINE, CA--(Marketwire - February 4, 2010) - Thunderhead, one of the world's leading providers of customer communications management solutions, today announced 30 percent(1) year-on-year growth in new revenue in 2009. As a result of this strong business performance and positive outlook for 2010, Thunderhead is expanding its sales and marketing operations in the U.S. and Europe to accelerate the growth of the business.

To accommodate this anticipated growth, Thunderhead has appointed two key executives to the management team: Julie Holland has joined the board as a non-executive director and Richard Burdge has joined as global chief marketing officer.

Holland has extensive senior management experience across a broad portfolio of companies and markets. She has delivered consistent growth and board leadership within complex global organizations. She also brings a network of contacts and insights that will support Thunderhead's continued rapid growth. Holland's role will be to guide senior management in all aspects of the business and particularly in the areas of planning, resourcing and sales. She will leverage her contacts and experience into exploring new strategies and partnerships.

Burdge has taken responsibility for all of Thunderhead's marketing and communications activity worldwide. Before joining Thunderhead, he worked with companies such as Sky, HP, Vodafone, SAP, Société Générale, NYSE Technologies and IG Index and brings experience managing both client and agency marketing communications in online and offline environments. Burdge will report to Thunderhead CEO Glen Manchester.

Holland commented, "Thunderhead has established a next-generation technology leadership position in the customer communications management sector. To achieve 30 percent year-on-year revenue growth in 2009, against the backdrop of a difficult economic climate, bears testimony to the strength of the product and the immediate benefits experienced by an increasing number of new customers in terms of return on investment. I am pleased to be joining such an exciting company and look forward to helping Thunderhead fulfill its potential."

"I am delighted with the strong financial performance in 2009," said CEO Glen Manchester. "Our continued growth allows us to strengthen and expand our operations globally, leading to the need for an enhanced management team. We have added two key experienced executives in Julie and Richard as the first stage of a worldwide program of investment in the talent and experience we need to drive our continued global growth."

Manchester continued, "Thunderhead finances its own growth and the excellent outcome from 2009 is allowing us not only to build our execution resources, but also to further our investment in the development of our already market-leading technology. This enables our clients to transform the experience of their customers with personalized, multi-channel dialogues."

Christopher McLaughlin, former CMO with Thunderhead, has taken on the responsibility of SVP of global alliances. McLaughlin is responsible for developing Thunderhead's Global Alliances Program. His focus is on helping Thunderhead's business partners extend the value and benefits of Thunderhead's technology to their customers.

About Thunderhead

Thunderhead is the leading provider of enterprise solutions for customer communications management. Thunderhead's innovative NOW platform empowers organizations to transform business communications into high-performance customer experiences. Thunderhead front-ends CRM, marketing and other enterprise applications, providing a seamless cross-media customer experience, and features unparalleled personalization and multi-channel capabilities.

Thunderhead delivers improved customer satisfaction, loyalty and revenue outcomes. Its NOW platform enables business users to own the end-to-end process of managing customer communications, delivering significant efficiencies and cost savings, while at the same time providing enterprise-level control over regulatory compliance and brand.

Due to its unique combination of business user control, enterprise-class capabilities and open-standards foundation, Thunderhead has quickly established itself as a clear market leader and is one of the fastest-growing software companies in the world. The company counts many of the world's leading private and public sector organizations as customers, including Allianz, Bank of America, Prudential, RBS Insurance, UBS and the Australian Department of Immigration and Citizenship. Thunderhead services its global customer base from offices located in North America, Europe and Asia Pacific.

For further information please visit

(1)30 percent annual growth is based on unaudited financial performance numbers for the financial year ended December 31, 2009.

Contact Information