SOURCE: Sage North America

Sage North America

April 28, 2010 09:04 ET

Tilcon New York Adopting Cloud-Based CRM From Sage North America

Castle CRM Implements Sage SalesLogix Cloud for Construction Material Distributor

SCOTTSDALE, AZ--(Marketwire - April 28, 2010) -  Sage North America, a provider of business management software and services to more than three million small and midsized businesses in Canada and the United States, today announced Tilcon New York as a new Sage SalesLogix Cloud customer. Castle CRM, a Sage CRM Solutions business partner, assisted Tilcon with implementation of the cloud computing based, on-demand customer relationship management (CRM) system.

Tilcon (www.tilconny.com), a distributor of crushed stone and asphalt for the construction industry, is initially using Sage SalesLogix Cloud to automate a green marketing initiative transitioning customers from paper to electronic communications and invoices. Tilcon chose Sage SalesLogix Cloud after comparing it with Salesforce.com and other Software-as-a-Service (SaaS) CRM systems.

"Castle CRM helped us navigate deployment obstacles," explained Hal Skelley, Tilcon inside sales manager. "The economy, slowing activity within the construction industry and reorganization of company IT resources had stalled our original Sage SalesLogix implementation plans. When Castle CRM detailed the benefits of cloud computing and introduced Sage SalesLogix Cloud as an alternative path we knew we found the ideal solution to go forward with."

Tilcon, a participant in the Sage SalesLogix Cloud pilot program, is working with Castle CRM to further integrate Sage SalesLogix Cloud with its sales administration, forecasting, credit management and customer service processes.

"We have grown through acquisition and have various sales processes that need to be consolidated through CRM, ensuring all employees and customers are working on the same page," adds Skelley. "Sage SalesLogix Cloud is our method for bringing islands of information together and easily sharing relevant data with all Tilcon offices needing it."

About Castle CRM
Castle CRM (www.acastle.com), located at 44 Wall Street in New York City, provides consulting services and develops software solutions that help businesses achieve superior results through workflow automation and process simplification for their customers. Castle CRM is a Sage SalesLogix Premier Business Partner. For more information on Castle CRM contact information@acastle.com.

About Sage North America
Sage North America is part of The Sage Group plc, a leading global supplier of business management software and services. Sage North America employs more than 4,100 people and supports nearly 3.1 million small and midsized business customers. The Sage Group plc, formed in 1981, was floated on the London Stock Exchange in 1989 and now employs 13,400 people and supports 6.1 million customers worldwide. For more information, please visit the website at www.sagenorthamerica.com.

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